Global eyeglasses got my order wrong - they made my computer glasses photochromic while my regular prescription for outside ( that should have got darker in sunlight) was plain. They tried to rectify the mistake but got it wrong again. Finally they said they would send correct lenses that I would have to have fitted.

I agreed to this but they called at 6:00am (not very convenient or customer friendly) to renege on that promise. They said to return the glasses for a refund. I had to argue to get them to agree to pay the return postage, which they did and got them to put that in writing, which they did.

I sent the glasses back but had to really chase them up three times to finally get the refund. They finally refunded the glasses price in US currency - a lower value than the Canadian currency I had paid with. So I have a reduced refund but no postage refund - they have promised at least 4 times that they are sending the refund, but it never appears.

Don't rely on Global eyeglasses to get you order correct or to refund your money if they get it wrong. Globaleyeglasses dont keep their promises.