I inquired the service of Global Visas, Canada on April 6, 2011, to assist in getting a Philippine Visa. I never looked for complaints regarding Global Visas, Canada. However, I spoke with a gentleman who was interviewing me to see if I qualified for the service. Right away he said I qualified and they can help me with the Visa. He said they had a lot of people from all over applying for Philippine Visas. At this time I am feeling good about this Company. He went on tell me how they would help in getting this Visa and it would take two weeks. The cost is $525.00 and we will do everything. I paid the $525.00 in full.
The next day I was assigned a Case Manager who sent me an email telling me she will upload the required forms needed to file. After 5 days went by she sent three forms which I filled out and uploaded to her for review. Three days later she sent me an email telling me the Embassy change their forms all of a sudden. So, please down load the new forms and upload when done with each form. Fill out the new Application form and have it notarized; I submitted the bank Statement and took a physical exam with Xrays. All of these were set aside. Case Manager sent me another email advising she would need a flight schedule to submit as well. Flight is on the 19 of May 2011. I sent her an email advising all was completed including the 2x2 pictures. She advised to package everything to include my x-rays and send to the address provided below. I sent them that day for $48.68 Next Day U.P.S. She received them before 12:00 noon. Two days later I received another email telling me to fill out the application she provided because they were going to use the Embassy there in Canada. I told her I don’t live in Canada, I live in the United States. She advised she know what she is doing and if you want to get your Visa on time I should fill out and return to her. So, I complete the form with the heading Canada and submit. A week later I received another email thanking everything was approved telling me the pictures where the wrong size why didn’t you follow my instructions. I told her once again I live in U.S. and we use 2x2 here, she stated they have to be 1x3/8 or it will be returned. Now I go back to the post office and they told me they use 2x2 for everything Passport and Visa’s. I gave him paper that was sent to me by the Case Manager and he said ok this is going to take some time to do because we are not setup for this. Once he cut and complete the task I send to Case Manager Next Day U.S.P.S. for $32.00. Three days later I receive another email from Case Manager again telling me I need to provide a self-address envelope. I asked her if she could take care of that and she said it was taken care of. Four days later she tells me the Bank Draft was not accepted and I would have to get another on. At this point I became very upset because I had 6 days before my flight and I asked her what happen to the communication I paid $525.00 for the service and I am doing everything. The only thing you are doing is submitting my papers I could have done this myself. She said if you want to get your Visa I will need that Bank Draft to continue. Now I get the Bank draft and send for $42.00 Next Day U.P.S. Then the next day she told me I will have to re-schedule my Flight again. This is May 9, 2011 and I had already re-scheduled my flight once for $520.00, now you are telling me I have to re-schedule again! I need to speak with a Supervisor. She send me a email telling me she has went out of her way to work on my case putting over clients aside to work on my case. I told her I didn’t think she knew what she was doing she became upset and said “I have did everything for your case” “Good luck with your Visa application”! At this time I come unglued and decide to kiss up to her to get her to finish what she started. Today is June 14, 2011 and I still don’t have a Visa my flight is re-scheduled to June 23, 2011 and I have spent just a little over $2, 000.00 trying to get a visa. Today there was another problem with the self-address envelope did not have enough postage on it to reach me by June 22, 2011 so I can make my flight. So, I called the Embassy and asked questions regarding my application and the problems I encountered with Global Visas, Canada. I told them I started this process back in April 6, 2011 and had problems with everything. The person at the Embassy asks me why did you do that, you could have done this yourself and had your Visa long time ago. I asked if I can send an express envelope because I was told a regular envelope is what I need to send. The Embassy stated you can send them Express envelope address to yourself. I advised the Embassy that it has cost me over $2, 000.00 to get to this point and I am still paying.
BEWARE!! BEWARE!! BEWARE!! BEWARE!! BEWARE!!
If anyone is interested I have everything that took place and all emails between me and the Case Manager. Folks this is not the place to look for help! I even ask for a refund and I was told they could not do it because my case was ready for submittal. This was two months ago and I still haven’t received my Visa. WOW!!! This Company is unprofessional, unhelpful, and not truthful and lack the skills needed to assist in applying for a Philippine Visa. Folks call the Embassy in your area to get the correct answers needed to apply for whatever Visa you are trying to get. I am still trying to figure out what was $525.00 service for. Because they don’t expedite your application, everything is local. There is no since of urgency.
I wish they would try to sue me because I have every receipt, every email that also includes my Flight re-schedules. Currently I am seeking for a refund or a partial refund. Plus I am going through the Canadian Fraud authorities to file a complaint.
Please, Please, Please, Please, Please do not use Global Visas, Canada, they are a rip-off…..