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faultyequinox
January 5, 2011
Engine Overheated-Stalling
I purchased my 2010 Equinox January 2010. As a college student, I travel many miles. In December, with 41, 000 miles on the equinox, my SUV check engine light came on, and began stalling and missing. One week later, on Dec. 9th while driving, the vehicle began making a terrible noise and completely overheated. Luckily I made it to Bob Howard Chevrolet, and left the car there for over 2 weeks. The service dept. there was friendly and sent Enterprise to pick me up. They replaced the both cam shafts and all timing components. I picked the car up on 12/27, and drove to my home town, 4 hours away. The next day, the check engine light came on, the car started missing and stalling, and "dieseling" when I turned the engine off (shuttering to a stop). After emailing GM about my complaint, they called and told me to take it to my local chevrolet service dept., Kiamichi Chevrolet. The car has been there since 12/29. I still have no rental car, they have not called to let me know the status of my car. I called today, expecting them to be almost finished with the car, and the guy tells me they ordered the wrong part, and that it would be responsibility to get in contact with a rental company, even though it is covered by GM. While dealing with this service dept as been frustrating in itself, ultimately it is the Equinox which is extremely disappointing. I haven't been able to drive my own car for over a month, and currently have had no vehicle for a week. I have talked to GM several times, and they continue to refer me to a District Specialist, which as not benefited me in the least. I regret making the pick for Equinox, obviously after only 40 k miles, and the engine has overheated, the car had major defects.
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