I leased my last 4 vehicles through GMAC and never had a problem when I turned in my vehicle to the dealer. Based on their records, I am a premium customer.

Last month, I returned my Buick with 36, 000 miles and GMAC sends me an invoice for $123.99 to fix minor scratches. Mind you the vehicle had 36, 000 miles and these minor scratches can easily be fixed with a $2 wax polish. Also they indicated some gasoline stains near the gas tank. Yes gasoline stains! Like having a used umbrella with water stains. I could have fixed the scratches if they told me about it. I spent $10 to wash the damn car before I turned it in. And they want $129 so they can grease their favorite dealer.
GMAC hires 3rd party assessors whose only goal is to find way to assess damage. Never again GMAC. Bankruptcy has made this company another crook in business suit.

I called the 1-800 number and an idiot named Ryan tells me, "Okay don't pay, I'll get the collection agency on you". I ask for the Manager and her (Ms. Jennifer Anderson) voice mail says she'll be out for 2 weeks. And she hasn't called for over 2 weeks since she's supposed to be back. Yes, manager's out and there's no one else. Just send me your money. That's the message. CROOKS. NEVER AGAIN GMAC.