I mailed a check to GMAC on 3/14/2009 for my car loan account that I have with GMAC. GMAC cashed this check on 3/19/2009 for $318.72. I have the cancelled check from the bank. Then, GMAC sent me a letter saying that they will not credit this amount to payment of my car loan because the check was to 'GMAC Insurance' and not to GMAC even though the check had the correct account information on it. I then asked GMAC to refund this amount to me and they have refused to return it. So, they cashed my check and kept the money, refused to credit this payment to my car loan account, refuse to return this money to me and have refused to return my calls so far. I have sent them all the paperwork. Any suggestions?

Everyone on here that is filing a complaint against GMAC Financial Services needs to submit their complaints to the new C.E.O. of GMAC Financial Services who takes over at his new position at GMAC on April 1, 2008.

His name is; Mr. Alvaro G. de Molina

His address is; 200 Renanaissance Center
Detroit, Michigan 48265

Maybe he will clean house once he begins his new role as CEO. The Late Payment Assessing person and the Legal staff should be fired with no benefits or chances of re-employment with any automobile financing company in the entire world. Mr. deMolina needs to know about these people and their incompetence.

About 3 weeks ago, when interest rates were cut by the federal government, I decided to refinance my home. I filled out all the paperwork. For all intents and purposes, the loan was a done deal. The bank where I applied submitted everything to the underwriter for their approval. The underwriter then sent me some final paperwork to sign and return to them. Again, it was a done deal. I even had the appraisal performed that brought in a good price with no depreciation in value, even though there has been a mortgage meltdown in this country. My savings each month would be about $700.00 to $800.00.

On Tuesday, when my mortgage loan was to have been approved, the underwriter did not approve it. This was the same day that the federal government cut the rates again by 3/4 of a point from 3% to 2 1/2%. This would have meant even more savings for me each month over a 30 year period. I was shocked and so was my loan officer at the bank. She proceeded to tell me that the underwriter denied my loan because they said GMAC Financial Services put a late payment on my credit report at the credit bureau's.

For the record, I have never been 30 days late on a truck or car purchase or lease in the past 39 years. And I have purchased or leased 17 vehicles in that time. This could not have come at a worse time. This has cost me $175, 000.00 plus $700.00 to $800.00 savings each month. I make my truck lease payments on my 2004 Chevy Tahoe Z-71 on the first of each and every month. I have 11 payments left. I receive a monthly disability pension check on the first of each month. I made my January 18, 2008 payment at the post office on February 1, 2008. Again, I AM NEVER LATE!

GMAC Financial Services began calling me in February that they never received my payment. I told them repeatedly that I mailed it on February 1, 2008 at the post office. I called MoneyGram to find out about the two money orders I mailed to GMAC, one for $500.00 and the other for $131.61. They told me that if I want reimbursement of the money orders, I would have to file two claim cards from their website and mail them to Money Gram accompanied by a $12.00 money order for each.

So, I mailed two money orders, claim cards and original receipts to Money Gram for reimbursement for the two money orders that I mailed on February 1, 2008. This past Friday, March 14, 2008, I received the money gram checks for reimbursement from MoneyGram. On Monday, March 17, 2008, I withdrew the $631.16 from my savings account and made payment to GMAC at Walmart so that they would get it within 15 minutes.

My mortgage loan officer said that if I could get GMAC to remove the late payment from my credit at the credit bureau, the underwriter would approve my loan. So, I called GMAC and spoke to two people this past Tuesday, Sylvia and John, her supervisor, John out of the Oregon office. After a lengthy discussion on the telephone with John, a supervisor, he refused to remove the late payment from my credit report at the credit bureau. He told me that GMAC's policy is that unless they have made a mistake, they will not remove a late payment at the credit bureau. I attempted to explain to him that GMAC did in fact make a mistake by applying the wrong payment to the wrong month.

I have no control over the post office and how they treat mail. For whatever the reason, I did in fact make my payment on time as I have done fot he past 39 years, and NEVER LATE! Why on earth would I make a payment when I'm refinancing my home. I have all the documentation to prove it!

What are my options? GMAC has cost me an awful lot of money long term, 30 years long term in fact. I filed a complaint with the BBB in Akron, Ohio, and an investigative complaint with the TransUnion Credit Bureau as well as Equifax and Experian. Additionally, I wrote a letter to the new CEO of GMAC Financial Services who assumes this position on April 1, 2008 with all supporting documentation.

Do I have any legal recourse? After all, I did make the payment as agreed to when it was due. GMAC has cost me a small fortune over the next 30 years. GMAC has 267 billion dollars in assets. I would think a jury of my peers would definitely agree with me. Can a civil suit be filed? I late payment on my credit report will ruin my credit the remainder of my credit worthy life.

I am soliciting all law firms if they are interested in filing a civil lawsuit against GMAC Financial Services, located at 200 Renaissance Center in Detroit, Michigan on my behalf.

GMAC Financial Services - www.gmacfs.com

I bought a car that was financed through GMAC. When I sent them a large payment I called to see how it could be posted. I was told that it would have to be posted as payments and they could not post it to princible because of finance charges.

Well I was told by there supervisor I was paid all the way up to February of 2008. Now I am getting collection calls everyday that they have not received my payments. No duh I am supposed to be paid for 5 months. Turns out they posted it to princible after all and now refuse to fix it. They have dinged my credit with late payment report to the credit bureau's and I don't have the money to pay them.

I have been on the phone with them at least three times a week for a month now and they still won't fix their screw up. No matter what you do when you buy a car if they tell you GMAC took your loan run away they don't help your credit they ruin it.