I contacted GMAC as instructed for a loan modification after I was notified the value of my home had gone down, State of Washington had cut my hours and the cost of living had almost doubled. They, GMAC, said I could get a loan modification. Come to find out, their modification cuts the payment but adds the difference to the back of the loan putting you more and more in debt and your credit rating getting worse. Because of this I chose not to do a modification.

Also, without informing me, they said they did an appraisal and they would not provide me with a copy of this but added a charge of $103 to the amount of my loan. Only after the Attorney General contacting them they sent the Attorney General a copy of the so called drive by appraisal.

I have never been behind nor am I now. I have actually paid more than the payment amount each month to lower the principal. Now all extra monies I send over and above the payment, they take as fees and do not credit toward principal. When asked why they tell me they don't have to respond to that and all fees stay as is.

My last payment, I sent $36.07, over and above my payment, of which they credited as fees. It doesn't even reduce the $103 they charged mefor the appraisal.

Prior to GMAC purchasing my contract in August all extra monies were credited to Principal Curtailment as they should be. But now GMAC takes those extra dollars as fees (FOR WHAT?)