The brake rotors on my 2008 GMC Sierra with 16, 000 original miles still under GMC bumper to bumper warranty warped. I took it to Newby GMC in St.George Utah first told me it was not covered because I was past 7, 000 miles. I said what? Show me where it says that. The service writer then said it had to be under 12, 000 miles. I said I have a 3 years 36, 000 bumper to bumper warranty. After one hour I was told the mechanic found no problems when he drove the truck. I asked him to check it again.. Well this time he said the rotors may be warped. Another hour later I was told I was right. The mechanic has to run two passes on the lathe to fix the warped rotors. At the cashier I was charged $ 155. I complained. I called and complained to GMC corp. I was told by GMC complaint dept. that they called Newby Gmc and they said it was caused by me. I told the I wanted to move this complaint to arbitration because it should be covered under the bumper to bumper warranty. He put me on hold, and read the warranty book. He came back, and said you are right. I next got a call from a GMC field rep who said he would contact Newby GMC. He called me back and said Newby GMC said I warped the rotors. I said I did not agree. He called be back a few days late and said NOW Newby GMC said warped rotors are normal wear item. What a bunch of baloney. I AM NOT HAPPY WITH NEWBY GMC, AND GMC CORP.

I purchased a 2007 CTS Cadillac from Betten Chevy in Muskegon MI 8 months ago and they have yet to keep their promises. I would like them to finish

fixing the scratches that were on the car when I bought it. I had to bring the car back after the purchase to have scratches removed but it was too cold and have to bring it back. They (salesman and even the owner) refuse to answer my calls. I also need the key and remote (they gave me a wrong set)and the air bag in passenger side light is on. Once I left the showroom, they refuse to help me with anything! The salesman even said that the car is good in the snow and I called him back the very next day and said I couldn't get up my hill. He knew that could be a problem from the beginning and lied about the capability. The CTS cadillac is worthless in snow. He lied and he knew the truth! I am so discouraged with this company! Lie after lie after lie! All promises with no results.

I was having problems cranking up my 97 Chevy Tahoe. I didn't know what the problem was, so I took it to the GMC dealership. I took it to GMC because I thought that I could trust them fixing it, over someone on the street. I paid them their money, and not even two months later...my truck is doing the same thing it was doing before. It was making the same noises, and it was doing the same exact thing. I took my truck back to the shop, and they kept it for a few days. They called me back and told me that they didn't have a problem starting the truck, and that I could come pick it up. I picked the truck up, and just a few weeks later it was doing the same thing. I took it back again, and they kept it for a few days again. GMC called me and told me that the truck cranked right up. They said that they added some fuel cleaner, and everything was okay. I pick the truck up again, and again, shortly after, I find myself having the same problem. I send my truck there again for the simple fact that I believe I have a "warranty" on the services done to my truck. This time, they tell me that I need a distributor and it's gonna cost $600.00. I tell them I'm not paying them anything, because I have a warranty. GMC tells me that they'll call me back. About three days later, GMC calls me back and tells me that I need a distributor, and it's gonna cost $900.00.

It's ridiculous...they want me to pay them another $1, 000 to fix a problem that I shouldn't be having two months later after spending $2, 000 two months ago. I believe they're trying to take advantage of a woman with kids that's just trying to make it. They should be ashamed of themselves. So in closing, I have no choice but to take them to court, because I "thought", that I had a "WARRANTY".

I am writing in regards to repairs done to my vehicle and the money I was overcharged for these repairs.

I bought my vehicle in Canada but the repairs were done in the USA, and that is why I am writing to both of you.

I bought my 1998 GMC Jimmy in Canada on July 13, 2007 for $9000.00.

After driving it for some time there was found several things wrong with it. Wipers won’t start sometimes unless you physically pull on wipers to start them. Back window leaks going through car wash. Dome light stays on unless you use the Dome Override button. When you shut engine off radio stays on until you open door, this only works sometimes. Floor on front passenger side is wet because leak some where, still looking for. The warranty was only good for 1 month and so I am trying to live with these problems. This was very disappointing.

I had $912.26 worth of maintenance done to the vehicle on Aug 30, 2007 at the start of my vacation.

Middle of September I went to put the vehicle in 4HI but it would not go in and it never did after that, although it would go in 4LO. I did not need 4 X 4, so I was going to get it fixed after my vacation.

During my vacation if I was driving at highway speed there would be a whining noise and it felt as if something was trying to engage in the 4 wheel drive system. I would have to pull over to the side of the road and something would disengage and the noise would stop. Then I would continue on my way.

This condition started out to be once per week and increased to almost continual, and so I stopped at the nearest GMC dealer for repairs, which was the ANCIRA dealer in BOERNE, Texas. On Friday Oct 12, 2007, at noon. Near the end of the day I was told it probably needed a new 4X4 motor which engages the 4X4, it would cost about $450.00, and the front differential seals were leaking. It was Friday and the vehicle would not be ready until Monday. I told them to go ahead and fix it. So I found a place to stay for the weekend.

On Monday, October 15, 2007, after lunch I got a call from the dealer. I was told that they were still working on the diagnostics, they were talking to GMC technicians, this was not a regular problem ( which seemed strange ), that I would need a control module, and a 4X4 motor, and it would cost about $1100.00. I gave the OK to go ahead with the repairs. After the call my wife mentioned that the diagnosis seemed to be taking quite awhile.

On Tuesday, October 16, 2007, around 10:00 am I got a call from the dealer. I was told the control module was changed, that I would need a new encoder motor, which was now $750.00 instead of the $450.00, a new vacuum switch, and new seals for the front differential. I was told this would now be $2100.00. I was very upset, but I was on vacation, had to have it fixed, and the dealer was not any help in fixing the problem of the high price for the repairs. So I picked up the vehicle at the end of the day, paid $1996.91 for the repairs and the dealer was still no help with the high cost.

I finished my vacation and am now writing to you as I am very unhappy and disappointed with the way the problem was fixed and the over charge of the repairs. What I am upset about is the following:

- I paid $9100.00 for the vehicle, plus $912.26 in maintenance = $10012.26. Then I was charged $1996.91, or 20% more. This is unacceptable.

- The diagnostics took too long. Friday afternoon and Monday still doing diagnostics, way too long, and I should not be paying for extra time to diagnose a problem.

- Price for 4X4 motor went from $450.00 to $750.00, Was overcharged or price is covering other time or costs.

- I was told this was not a regular problem, and that they were talking to other GMC technicians. Seems like the dealer was not fully qualified to fix the problem, and I should not be overcharged for this either.

I have been a loyal GMC owner for most of the 31 years that I have owned and driven a vehicle, and hope to continue this tradition, with your assistance in correcting this problem.

To fix this problem I should be reimbursed $900.00 that I was overcharged from the original estimate, and that I feel was in excess of the proper time and repair of the vehicle.

My company has 6 GMC 3500 trucks. Most have had the accelerator cables replaced at least twice. The cables are cheep and fray easily therefore the trucks give no warning, the truck accelerators just stick wide open. I contacted GMC to report this and they were only interested in it costing them. I was only intending to inform them of the safety issue. GMC could care less. I found no recalls on this problem. GMC customer care was only interested in the problem if the trucks were still in warranty and had no intention of wasting their time on a problem that they weren't required to pay for.