I WAS MISLEAD MY CHARTER CUSTOMER SERVICE REP.. WHEN SERVICE WAS ORIGINALLY SET UP IN AUGUST 2008. I WASN'T TOLD THAT I HAD AN OUT STANDING BILL 10 YEARS AGO. I CALLED IN 2/5/2009 TO PAY OFF MY PAST DUE BILL OF 280.48 AND WAS TOLD I HAD AN OUT STANDING BILL OF 150.00. THE REP... TINA ID#27241... RAN A TRANSUNION CREDIT CHECK AND SAW THAT I HAD A OLD BILL WITH CHARTER.. I ASK TO SPEAK TO MANAGER TINA STALLED AND TOLD ME THAT SHE DIDNT HAVE A MANAGER THAT I CAN SPEAK TO.. AFTER GETTIN HER ID AND LOCATIO.. SHE THEN TRANFERED ME TO HER SUPERVISOR BILLIJEAN ID #28133 IN WESCONSIN... I ADVISED TINA AN SHE STILL WASNT CONCERN AND THE WAY HOW THIS OPERATION BASICALLY MISLEAD FROM THE BEGINING. JUST TO SCREW ME OVER AND GET MY MONEY AND PLAY AN JOKE ON ME.. I ASK HER COULD SHE JUST TACK ON THE 150.00 TO MY BILL I TOLD BILIE JEAN THAT I DONT MINE PAYING IT JUST NOT TODAY SENSE THEY DIDNT TELL ME UN TIL AFTER THE GOT MY MONEY ANY WAY... SHE SAID SORRY... AT THIS POINT I WAS MORE THAT FRUSTRATED AND FELT THAT CHARTER SOME HOW DROPPED THE BALL AND CLEARLY WASNT GONING TO CLEAR UP THERE MESS-UP.. THE CEO OF CHARTER COMMICATION WILL GET A LETTER FROM ME SOON... BILLIJEAN TRANSFERED ME TO HER MANAGER CHRISTY.. I DID LEAVE AN VOICEMAIL AT 2:08 2/5/2009... LETS SEE HOW IT WILL TAKE FOR ME TO GET A RETURN PHONE CALL BACK IF ANY...CHARTER CABLE IS A RIP OFF BOOT - LEG COMPANY.