I ordered a sample product online and paid accordingly. I received the product, used it a few times and decided it wasn't a product I would continue to use. That should have been the end of the business relationship between myself, the consumer and the business entity, PERIOD!!! Then I receive a 2nd package of their product in the mail, and my card has been charged $69.90, without my authorization which constitutes FRAUD! Yes, they sent a letter with the trail shipment, stating to cancel, if I wanted to; HOWEVER, that is not my responsibility to CANCEL something I DID NOT ORDER. When I ordered online I did not agree to have continous shipments sent and my bank card charged. I Agreed to the trial offer ONLY! ALSO, I believe this company misrepresented WHO they are, the advertisement uses the GNC Endorsement and I believed I was dealing with General Nutrition Center, however the billing listed was for the above referenced company! I refused your shipment and I want my money returned to my account TODAY! If Nutralane*Edge Elite is in fact GNC, Please note, I will not be renewing my Gold Card. If Nutralane*Edge Elite is fraudently using GNC's copyright, I hope action is taken against you!
TERRI L. BROWN