GNC
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1 stars | | (7) |
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Category: Services
Contact Information United States
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GNC Reviews
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Coach_P
July 1, 2011
Gold Card Rip Off
I went into my local GNC about a month ago;. While in there I was told by one of the employees about how great the gold card was?. I was told that I could save 30-50% off and if I used the protein that I was purchasing on a regular basis that it would pay for itself the next month.. Since I am all about saving money I purchased the Gold Card, . I went into that local store today and I was told by the cashier that I have to use the gold card during the first week of the month only'. Explain to me why I need to spend money on a discount program that the company tells me when I can use it? Don’t get fooled by the cashiers at GNC, . The gold card is a money maker for GNC and GNC only/. GNC has sold me their last product!!!
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Curtlarry
April 27, 2011
Bad service
So tired of the consistant desparate routine the corporate stores bother us. Its so embarrasing for those pathetic soles!.You will only be directed toward GNC products only! AMP BRAND protein!! Over priced multis etc!!! AND THEY SELL DRUG MASKING DRINKS AND INOSITOL POWDER!! GREAT FOR CUTTING COKE!!!but ask cause they keep it hidden!! Its all about making there numbers, or they will let u go!!! They set weekly goals how many gold cards, multi vitamins and they call it P3, these are gnc high profit supplements.So next time you go to GNC spit out that chewable they force at you.OMS (one more sale)JOB turnover big, they pay sales crew a wopping 8 bucks an hour! ITS NOT ABOUT CUSTOMER CARING, so sad ABOUT MAKING WEEKLY NUMBERS! so sorry I was one of those sales people, over selling you with that FAKE SMILE! to make my numbers!
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Varsar
April 12, 2011
Crook manager
I purchased vitamins from GNC store in my area and the sales person didn't give me a receipt for my purchase. I find that out when I got home so I went the following day to return the product after I read bad reviews and horror stories here but to my surprise the same salesperson who happened to be the manager said their return policy is to have the receipt or I can get store credit!
I am so upset and angry because he simply made his $$ and made sure to keep my receipt so I can't return the product. I will call GNC headquarters and I hope I get somewhere with them to refund my money!
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Dreese11
March 10, 2011
Overcharged debit card and won't refund money
Over a month ago I tried to purchase some items at my local GNC store. The employee helping me at the time told me that my card didn't go through and I paid with cash. later that week I saw that my card was indeed charged I went to the store and they informed me that I would have to go through the Corporate customer service department. I was told by the C.S. dept. that they in fact identified the error and that my card would be refunded. I waited one week and never saw the charge refunded. I called back and was informed that a mistake was made and they would refund my money immediately. almost three weeks have passed and I still haven't seen any money. I have called several times, each tome being told that someone will call me back, still no return calls. I am quite disturbed that such a large company would have such poor service. I know that $53, 00 of my money is of little or no concern to GNC, but I would like something for the money that has been taken.
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Delcarmennyc
February 21, 2011
Stay away from their membership!
I only wish I had read this blog prior to walking in to a store! What a scam. They offer a membership for discount purchases but ONLY for the 1st seven days of the month. I ordered online, they received my order then after the 7 day period, they notified me they were out of stock and I was not able to purchase the product with the discount as too much time had elapsed. When contacting their Customer Service, I was basically told, "sorry". No additional offer was made or service provided. Now in addition to having spent money on a so called membership, I must purchase my products without benefit of any discount as I cannot wait 3 weeks until the so called "discount" is offered at the beginning of next month. Stay away from these stores - there is too much competition out there to bother with GNC!!!
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October 17, 2008
Awful company
I normally have purchased products from this GNC, over the last couple of months and recently i purchased these protein shakes, that had gone off, although were still within their expiry date but could not be consumed.
I returned to the store and was saw the same person who had served me a couple of days ago and informed them that although i didn't have the initial receipt anymore, i wished to exchange them. I was then informed by the same sales person who recognized me, that she could not do so because i did not have receipt and that because there was one missing from the pack i couldn't do so anyway.
I am horrified to say the least that if you buy bad products you have to be stuck with them purely because as i believe the staff, including the manager have no customer service common sense. I as a customer have every right according to the consumer law to return a purchased item from the store for an exchange if dissatisfied with it and expect to get edible products fit for human consumption. I will however let all my friends and coworkers know about this situation and do intend whatsoever to buy another product from any GNC store.
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July 7, 2008
Rip-off!
I brought the GNC GOLD Card membership earlier this year(which i thought was a good deal ) because i could get 20% off for the first seven days of the month for the entire year. But for past 2-3 months i have noticed that the prices of products are invariably high during the first seven days of the months and after the first week the price of the product reduces.This totally negates the advantage of having the GOLD CARD. I am not making this up i have facts.
On June 30th 2008
sale Price of (2.07L bs) -- Optimum Nutrition 100% Whey Gold Standard� Double Rich Chocolate was $25.99 ( and 20 % off with gold card which makes $20.79). I was waiting for july 1st to buy the product but the sale price on july 1 st for the same product was $29.99($23.99 with gold card). What is the point of having the gold card and paying almost the same price.This is not the first time this has happened. It happened for the month of june as well. They should stop this gimmick of having 20% off for first 7 days of the month. People beware of this cheap trick which lures you into thinking that you get 20% off.
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