GNS
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1 stars | | (34) |
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Category: Lifestyle
Contact Information 6452 Fig Street, Arvada, Colorado, United States
Phone number: 303 456 5591
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GNS Reviews
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October 17, 2008
auto shipping
Company offers a diet pill on 21-day free trial, charges for shipping. Does not ship the product, and does not answer the phone.
Since you cannot contact them, they automatically ship another bottle of pills 21 days after the first call, $49.95 plus shipping. Shipping charges are not refunded.
The only way to get a refund for the pills is to get a Return Authorization number, but that is not possible because they don't answer the phone. I've been on hold 35 minutes each time but no one ever picks up.
Surely the U.S. postal inspector or Colorado attorney general can stop this fraud. I sure hope so. I'm going to file complains with both AND cancel my credit card (get a new number) before GNS puts through another charge.
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September 29, 2008
"Free 21 day trial"
21-day free trial offer is a JOKE. I WISH I'd read this site prior to falling victim to this scam myself. First of all, the 21 days starts the day you PLACE the order, then they take 10-14 days to ship your order. If you DON"T want to be charged for the FREE trial, GNS has to RECEIVE the unused product back w/i the 21 day trial period!!! In other words, you MIGHT get to actually use it for a day or two before having to PAY SHIPPING to send the product back. I argued them the rep over the phone because NO WHERE in the on-line agreement does it state that I have to pay to ship the product back, only that they don't refund the shipping I paid to receive the product. They refused to agree to this and if I don't pay to ship the product back they are going to charge my card for keeping the product.
What a joke!!!
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July 24, 2008
No refund
Made the mistake of ordering a "trial" sample of their Slimbody product. Within days received another bottle that was never requested. This was part of their auto-ship membership program. Once I realized how unethically they operate, I returned both unopened bottles. I called them as well and requested an end to their auto-ship program. To date they have charged my account $42.95 & $49.95, both within a few days of each other. They refuse to credit my account even though they have received the unopened bottles. They have lamely offered an "exchange" credit, of which I want no part.I have been working with my credit card company and BBB.
GNS is really sneaky and slide things right by you hoping you will not notice their erroneous charges. I caution anyone and everyone to stay away from GNS. I have seen similar complaints about them on the Internet. My story is not unique. Others who have tried their product say it is nothing more than cayenne pepper!
I will tenaciously pursue a full refund from them.
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July 8, 2008
Fraud and scam
I answered an internet ad from GNS for a product called Slim Seduction. It is supposed to help reduce fat and cellulite in the body. Supposedly I could get a 'free' 21 day trial just by paying postage. Buyer beware!
After entering my information the website took me through many screens offering me this or that.
Immediately I backed up and tried to remove the debit card info. Too late. I disconnected from the internet and immediately called the company. I asked the cust svc rep to cancel my order. She informed me that the order had been shipped, I had a cancellation NO- SA062825.
GNS puts a notice right on the address label stating that they do not accept returned or refused packages. My local post office said if GNS refuses to accept the returned package it will end up in the dead mail file and eventually be thrown away. GNS carries the BBB logo and even sells at auction on e-bay.
At this point I have filed complaints with both the Better Business Bureau, and the Unites States Postal Inspectors. Both will investigate and see what if any applicable charges should be filed against GNS. After speaking with the Post Office Mail Fraud Dept, it appears likely GNS is guilty of mail fraud at least. I intend to prosecute to the maximum extent of the law. If GNS continues to charge me
I strongly encourage everyone who has been cheated by this company to file complaints with the Post Office Inspectors, Better Business Bureau, Colorado Attorney General, etc. I will never answer any ad, or purchase anything on the internet from an unknown company EVER again. Buyer beware. We all know it, but I will say it again - if it sounds too good to be true it probably is.
GNS is a thief and a liar at BEST and possibly guilty of mail fraud, public deception, and whatever charges the BBB, Post Office, and if necessary, a lawyer, find against them. Do not trust this company.
Marily n
Cape Coral, FloridaOrder sent-GNS
This email I received from the rip off company:
Your order has already been shipped. I am sorry we were unable to catch it before it went out. If you do not want to try the supplement, please send it back to us. You will have to pay for shipping. Please do not send it back 'return to sender' or 'refused' as we may not receive your order back within the 30 day guarantee which can compromise your refund. We cannot issue your refund at this time. As soon as we receive it back, as long as it is within your 30 day guarantee period, we will be able to issue you a refund if your order was paid for up front, if your order is a 30 day trial offer we must receive it back within the 30 day trial period to cancel the $49.95 charge. We do not offer refunds on shipping costs. In the meantime, I encourage you to visit our web site: www.slimbodycoach.com It is a wonderful resource for
receiving weight loss support and answering any questions that you might have about the weight loss process.
Please let us know if you have any questions.
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