My parents always visit to me once in a year with my little baby of 7 years. I am using
diffirent airlines as per Train schedules.

This time we booked by Go-Air, my parents who are senior citizens were going to Srinagar
By Flight G8-372 on 05 March Dep. 13:20 hrs. They were not treated well while issuing
boarding passes, "on my fathers comment that baby is waiting in qeue for long, pls do it fast"
The argument by your staff was so bitter like a typical countrymen, the & the worst thing is that
my parents were so frusatrated they were about to leave all ticket amount, and use other flight.

Now is this your customer care service you all say about, Please comment and take action
immediately before I use media for your misbehaviour with senior citizens, and babies, We
in our organisation and all those associated with us will BLACKLIST Your Airlines officially.

Your response with actions are awaited.

Kind Regards...

Hilal Ahmed | ABG Shipyard Limited |
Near Magdalla Port, Dumas Rd, Surat-395007 | Gujarat | India |
T +91 261 2725191 | M +91 98253 93000 | Fax : +91 261 3048243
Email : [email protected] | website : www.abgindia.com