Unauthorized charges to credit card.
Go Daddy took it upon itself to charge my credit card for service I never ordered or agreed to. Since I wasn't going let these slim bags steal from a dog rescue I disputed the charges with the credit card company.
Now Go Daddy is punishing us by holding our domain name hostage so they can extort money for there fees and the service we never ordered.
I am going to file a complaint with ICANN as well as the attorney general. Then I am going to contact the credit card company and inform them Go Daddy try to use the account in a fraudulent manor.
We are a non profit dog rescue for abused dogs.
Good job Go Daddy!
I am going to be your worst nightmare...you screwed with the wrong tomcat scumbags.

LETTER TO GODADDY - HACKERS INFILTRATE GODADDY - GODADDY DOES NOTHING UNLESS YOU FORK OUT $150 TO RESTORE YOUR DATABASE FILE.

To Whom it May Concern,

I have been a godaddy member for over 7 years. I have recommended godaddy.com as “The” go to place for website business. The customer service has always been available, the prices are reasonable and godaddy.com has been around for many years.

Recently, someone hacked into my account and installed malware code into my website pages by hacking into a database file. This application is JOOMLA. I installed this application, as I have many others, through godaddy – instructed by godaddy and promoted by godaddy as “Your connection for the best free & premium hosting applications!” As far as I knew, what I was doing was safe and stable and run by godaddy because the godaddy name is all over the page and is promoting it.

On May 11th my business site was rendered completely useless because of this hacker. Godaddy told me they would be investigating and not to touch any files. 10 days later I had to keep calling to find out what was going on, and 10 days of business was lost, and is still being lost.

I installed JOOMLA to be able to use as a NON web person – as a user friendly way to have my own website that I could manage myself. This is how godaddy promoted it.

When I called tech support to find out what had happened - I was told I should have backed up my database (that I installed through godaddy’s website) – I have no idea how to do this – and that I will need to go into each and every one of my pages and remove the malware code. Again, not something I know how to do.

I asked if godaddy could simply restore the database file since they claim on their website – they backup all of their servers– I was then told the database file does not exist on their servers, the file exist on a third party server – and I would have to pay $150.00 to get it restored.

Now – this does not look right. There are MANY people who have been affected by this who are loyal godaddy members now having to fork out extra money because they made the mistake of using godaddy promoted items, not to mention the 10 days (and still counting) of having no web business. Nowhere on your website does it say – use these applications, but if anything happens, we are not going to help you. Because that’s basically what just happened, and now godaddy is going to make a $ MINT $ off of all of us who do not know how to fix it on our own or who have a programmer friend.

This does not look right.

I have asked a number of godaddy personnel to wave this fee and simply make it right – restore my database – it is that simple.

Otherwise, I am going to assume this is fraudulent behavior on godaddy’s part and this company is taking advantage of the very people who made it and sustain it. And I will make sure this is known.