Go-Optic.com
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Category: Services
Contact Information
United States
go-optic.com
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Go-Optic.com Reviews
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WhistleTom
September 10, 2009
Go-Optic.com charged $117.60 in cancellation fees without my knowledge
I cancelled my order within minutes it was placed and Go-Optic.com ignored my repeated requests to cancel my order and put my order on hold. When I continued to repeatedly request my order cancelled and fully refunded, Go-Optic.com than charged me, without my knowledge, $117.60 in cancellation fees.
Go-Optic.com's customer care should be called customer abuse. Once this company gets your credit card information, they do as they please without any knowledge on the customer's part.
Go-Optic.com told me if I did not like it, they will keep all my money.
All I can think is... if Go-Optic.com rips the public off like this, how come the FTC has not shut them down?
When you check the WhoIs, Go-Optic.com hides there domain name registration from the public. This company is deceptive all the way!
Heed my WARNING. DO NOT WASTE YOUR TIME OR MONEY WITH GO-OPTIC.COM. They will rip you off! That is their guarantee.
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georgia kalin
July 26, 2009
late arrival
I ordered a pair of glasses from go-optic, even though they were cheaper from any other site and were made to my liking I was very unhappy with the time they were delivered. The glasses were shipped 3 days late. I will give them another try to see if they will be more prompt with their shipping.
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Cjshea
May 29, 2009
ripoff
They canceled my order then charged me a cancellation fee. don't order from them
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paulbkk
May 13, 2009
expat unfriendly
Don't try to order from abroad unless you have an American Express card with a domestic U.S. billing address where you can be reached by telephone.
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Dillon222
March 11, 2009
FRAUD
FRAUDULENT THIEVES. DO NOT ORDER! DO NOT ORDER!
I authorized and ordered ONE PAIR of frames with prescription lenses. Go-optic then charged my Master Card not once but 4 additional & separate unauthorized times totaling over $600. They also charged another Visa account twice for $136.90 WITHOUT AUTHORIZATION. I had to close both of my accounts. This place is a full blown scam.
This happened from March 6th to March 10th.
"Suzie"and "Monica" the customer service reps, are clueless and appear to be in this scam together with "Joseph" who claims to be the manager but NEVER AVAILABLE. Do not give Go-Optic any personal information over the phone.
You have been warned.
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Olivia
February 18, 2009
Do not order from them
DO NOT ORDER from Go-Optic.com. I ordered a pair of prescription lenses, black gradient tinting, black frame, with the help of CUST Serv, over the phone as I typed in info. Glasses delivered, Prescription lenses NOT in frame, & lenses incorrect color (light grey).Co refuses to correct their mistake, when I disputed w/ credit card co, they sent me an email saying there's nothing wrong with glasses & they are sending them back. I sent them prev email I refuse to pay until the glass are what I ordered. Beautiful website, hiding thieves. Many complaints against them- believe them. DO NOT ORDER FROM THEM. There is NO consideration for the customer. There return policy is such that they make over a 50 % profit if you return the glasses, even when they make the mistakes.
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