mi esposo participo en un programa de radio, le hisieron una simple pregunta y al contestarla le dijeron que se habia ganado un paquete familiar para 4 personas al lugar de su preferncia, solo tenia que dar su numero de tarjeta de credito para referencia supuestamente no se le haria ni un cargo, unos dias despues nos llegaron las opciones para escojer a donde podiamos viajar y nos dimos cuenta que el viaje no era para 4 personas si no para 2 y que nos habian echo un cargo por 383.98 dlls ala tarjeta de credito de mi esposo hemos llamado para cancelar el viaje y no nos han alludado tenemos un ano y dos meses esperando a que un supervisor nos regrese la llamada y aun no obtenemos respuesta de nadie.. alguien nos puede ayudar por favor..

My wife, who doesn't speak spanish very well, entered a 'contest' on a Latino radio station. They said if you name a town that does not contain the letter "a" from Puerto Rico you 'win' a vacation for 4 people to the Puerto Rico. She called, named the town and the station said she 'won'. Later what supposed to be the radio station called and said she had 'won'. They took some general information and a credit card that supposively was not going to be charged. Later we got the credit card statement and found out the company's name was Go Relax Travel LLC and they charged us $393.98. As a result my wife called to cancel, Go Relax travel said that they will not refund the money. They played a recording from the entire conversation that took place at the radio station and the guy doing the explanation was talking very fast in spanish and with a different accent. You could barely understand when he mentioned the charge and other terms and it was very deceving and they will not return our money. The Florida Better Business Bureau rates them a D-. They have had tons of complaints. Please report them to the Better Business Beareau and with the Attorney General for the State of Florida. I did, we'll see what happens.