About a year ago I purchased a domain name from Godaddy.com. There were now indications that my Credit Card was going to be held on file for automatic renewal. I never used the domain name and when my email started to get inundated with requests from go daddy.com to renew I came to the logical conclusion that my years subscription was ending. In none of the emails that they sent were there any indication of automatic renewal and I was content with letting it run out as I did not want this name any longer. On 06/06/2011 I received an email that my account was being automatically renewed for $109.18 this is after I received an email saying that my account was renewed for $2.99 which I was not worried about and was on planning on getting in touch with them as soon as I could. I contacted customer service and after an exhausting conversation with an agent I spoke to a supervisor who assured me that I would receive a refund, how ever after I filled out their form as per their instructions they still refuse to refund my money.

Godaddy.com charged my credit card --- WITHOUT MY PERMISSION - an amount of $125.74US and because we are a Canadian Company the amount debited to my card was $128.24 CDN. As soon as I noticed the charge on my credit card I called and after discussion they agreed to refund my credit card. PROBLEM they neglected when issuing the refund to acknowledge that it was an international sale - as a result I was left to pay the discrepancy in the (debit vs refund) exchange rates. Godaddy.com ULTRA AGGRESSIVE SALES PRACTICES; POOR CUSTOMER SERVICE; I WOULD NEVER USE THEM OR RECOMMEND THEM

PLEASE DO NOT USE GODADDY.COM COMPANY TO GET YOUR WEBSITE DESIGNING:
THE COMPANY WILL CHARGE YOU SO MUCH MONEY AND WILL ASK YOU TO DO IT YOUR SELF.
COMPANY IS A FRAUD DOES NOT CREATE WEBSITE BUT ONLY GIVE YOU INSTRUCTIONS ON HOW TO DO IT AND GRADUALY WILL CHARGE YOU ALOT OF MONEY. IF YOU USE YOUR DEBIT CARD THEY WILL KEEP CHARGING IT WITHOUT YOUR PERMISSION. NO WEBSITE WAS BUILT CHARGED ME $3, 000 (SCAMMERS)
DO NOT USE GO DADDY.COM. STAY AWAY...(BEAWARE FRAUD)(GODADDY.COM)<<<< IS FRAUD
GODADDY.COM IS FRAUD DO NOT USE IT...

Beware of using godaddy.com as your website host. Background: I believe I am a significant customer for godaddy's domain registrations (I have approximately 180 of them registered). I went with godaddy initially due to price and a fairly easy, intuitive, account management system and frankly this side of their business is pretty good and I have always received excellent customer service from that side. Problem: Even though I was warned in advance by a website administrator friend about godaddy's lousy service and response to hosting and remote server related problems, I recently decided to use them anyway for my website hosting due mostly to administration logistics (one-stop shopping) it turns out that was a huge mistake!. My most recent unbelievable issue with them is occurring at present. Late Friday night 2:00 AM, I received an email from godaddy that my virtual server was using too many resources and that if I did not take immediate action to correct them it would be shut down. Apparently I did not respond quick enough as I awoke Saturday morning to find that my website was already down! I guess I will stay up nights from now on in case godaddy should decide to email me in the middle of the night! I tried to login into the server in an attempt to see what on earth the problem was??? I was locked out of the access. I then went to their customer support portal and requested a power reset... 3 hours later, no notice and still no access. I then called their customer service (really nice people), but they could not figure out what was wrong and all they could do is log a ticket for the host administrators to take a look at it. Said it would take up to 24 hours. Well, 24 hours later with no response (still no access to find out what is wrong) I called customer support again... same result, no help, logged another ticket. At this point I was getting upset, called back again and they told me to try the "chat" contact method which gets you directly to the hosting department. I tried this and within a reasonable 5-10 minutes wait, I was chatting with a hosting support agent. He basically told me that I had violated their policy and was using too many resources, so a website administrator had shut me down and that now I had to get "permission and basically apologize for my actions" and then MAYBE then they would reinstate my access. (I still do not have any clue as to what went wrong and since I cannot log on to see what happened, have no Idea what to even do). Anyway being fairly desperate, I kissed their moronic butts about as much as I have ever kissed one before and begged to be back on to at least retrieve my data and to determine what went wrong. They apparently really like their butts licked in this department, because after doing this they said ok, if you promise to immediately take a look at the problem, you will probably be let back in. This takes approximately 24-72 hours. It is now Monday morning 24 hours after my butt licking, no website/server access. Website has been off since Friday night... unbelievable! Unless you are someone who like to kiss people's butts for no reason whatsoever... Stay clear of this company... my websites and 180 domains are going somewhere else as soon as feasibly possible!

I purchased a hostint plan from them. They charged me 15$ but I am still unable to use my account even after seven days. They are cheaters and thieves.