GoDaddy.com
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Category: Websites
Contact Information New Jersey, United States
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GoDaddy.com Reviews
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juancca
September 6, 2010
GOOD AS GOLD REFUND
I used GOOD AS GOLD account to invest in domains industry, but Godaddy needed to refund some money to me.
I begged those people not to send a check by mail but made a wire transfer, in the same way I´ve sent the money. One week later, I`ve received an e-mail telling me "the check is literraly in the mail to you".
I´ve been waiting for 3 weeks in order to receive the check, a tracking number, the shipping company´s name, a scanned copy of the check or the invoice, but nothing happens yet.
My VIP Sales Representative just answer: We have more than 3 million customers, so understand why we are doung things this way.
I can´t belive the world leader company do things like this.
I´ve wrote dozens of mails, I used the forums of their site, so I decide to worte this to tell you:
PEOPLE: DON´T USE GODADDY GOOD AS GOLD
or use it but you´ll never think about receive your money when you need it, just when they will.
I really hate GODADDY.COM now, but what can I do if they are the "best"? How can be the others?
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chandan2s
August 10, 2010
GODADDY SELLS MY DOMAIN NAME
I HAVE REGISTERED THE DOMAIN NAME WWW.DAILYNELLORE.COM FOR 100$ FROM GODADDY FOR 10 YEARS, AND I HAVE NOT HOSTED THE SITE AND I HAD KEPT THE DOMAIN IDEAL FRO 3 MONTHS AFTER WHEN I CHECK THE DOMAIN TO HOSTING IT SEEMS THAT THE DOMAIN NAME IS FOR SALE. I WAS SHOCKED TO SEE THAT THE DOMAIN IS FOR SALE AND SO I WRITE THE EMAIL TO GODADDY SUPPORT, THEY ARE SAYING THAT THE DOMAIN IS CANCELED FROM MY END IF YOU NEED THE DOMAIN YOU HAVE TO PURCHASE IT AGAIN AND I REQUESTED THEM TO REFUND, THEY ARE SAYING NO WAY TO REFUND THE AMOUNT... SO THIS THE GODADDY IS DOING FRAUD BY SELLING THE DOMAINS FROM THE USERS ...BEAVER OF SUCH FRAUD FROM GODADDY.COM...
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Roy
April 2, 2010
Domain sales fraud
GoDaddy sells already registered domains in their crafty auction system which provides purchasers with FALSE Page Ranking information on the domain individuals purchase.
Page Rank is THE important factor in the valuation and "worth' of a given domain name. You buy a domain based on it's "supposed" Page Rank of 5, which both GoDaddy and their slick 3rd party inform you, when in reality it's only a Page Rank of 0... which devalues that domain 90% in most instances.
GoDaddy is making hundreds of thousands dollars in selling these domains that are worth only 10% of what they're selling for based on the FRAUDLENT Page Ranking information and verification tools Go Daddy is providing the unsuspecting public... like myself being victimized and then refused a refund when confronting them.
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Bedlam
December 29, 2009
Billing Fraud
Godaddy.com billing fraud and questionable business practices.
I got billed for renewal of Godaddy.com hosting for two years. I had few problems with my bill.
1. I had chosen manual billing before the actual billing date and removed my credit card information (which had expired anyway) from their database.
2. My credit card information (before removing it) had expired 07/09. They should not have been able to bill me, as Godaddy.com stated on a several earlier e-mails: "IMPORTANT: If the credit card we have on file for you has expired or been closed, we will not be able to automatically renew your product(s)"
3. Even the amount of the bill was incorrect. information under my automatic renewal, which I had checked few days earlier, indicated much lower price than what I was billed.
...So Godaddy.com billed me even though they shouldn't have.
Godaddy.com billed me even though they shouldn't have been able to.
Godaddy.com billed me for a much higher amount than my automatic renewal originally indicated...
I complained to Godaddy.com about the incorrect bill and got a detailed instructions how to get a refund. Following these detailed instructions led me to delete my whole hosting account, including the incorrect 2 year renewal and my other later manual renewal. I basically lost all data on my site (last back-up december 2007). After I had just realized what I had done, following their detailed instruction, I called them and they told me that they can get my data back for 150 dollar fee.
... to put it mildly, I was less than happy with Godaddy.com.
P.S. To all Godaddy.com customers: Please, double check your bills, especially any automatic renewal bills. There is a good chance Godaddy.com is over charging you. And think twice if you want to give your credit card information to a company that is able to charge even expired credit cards.
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yasure
December 28, 2009
Unauthrozed use of billing
We signed up for a dotcom along with a hosting package. We opted for the MANUAL renewal.
They sent emails notifying us that our domain was about to expire, we decided to let ours expire.
Then we noticed a $60. Dollar charge on our credit card from them.
After calling and waiting forever for someone live to help clear this...here's what this scam run company rep said:
I told him we chose manual renewal, he said "yes" but that we didn't on the hosting package. I said as far as I knew because I filled out all the info from their site at THE SAME TIME and opted for manual that it applied to all that, he gleefully said no, that the hosting was separate.
I then asked how they could charge for a hosting package without a customer actually having a dotcom...to host///DUH!!!his answer was that some customers have their dotcoms parked elsewhere but in fact host through them...WHATEVER.
I then demanded my $$$ be credited back as I have no domain to host and would consult my attorney... He then gleefully said ok, but because their billing cycle is on the 15th I would only be able to get back $54.!!!
These people are crooks pure and simple.
How the hell can anyone not see the ridiculous FRAUD being committed here?
Is ANYONE going after them for this type of abuse? I'm interested in joining/forming a class action against this company!!!
Its pretty obvious they have discovered a loop-hole in order to fuck people over. Lets go after these Fraudsters!!!
I WILL NEVER DO BUSINESS WITH THIS COMPANY AND WILL DO MY PART TO DISCREDIT THEIR OVERT/COVERT DISREGARD FOR THE LAW!!!
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SanataV
December 1, 2009
THE WORST HOSTING EVER!
This hosting is so bad! So many troubles and waisting my time!!! Do not use it! No body helps you for nothing! Nothing working there! Just waisting time and money, much money!!!
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October 29, 2009
hosting
I purchased Domain name and Hosting on Saturday Sept 26 2009 I looked at Wordpress decided I prefered to do the Website Tonight design. Called alot Nothing...
Had to change the Password 3 or 4 times to get into the site. Every password was only good 1 or 2 times at most. Decided since the wordpress worked a little I would use it for Hosting and when I did it kept saying adverts are not allowed since I am affilitate and when I purchsed form Go Daddy I asked is advertising a problem they said NO it's not a problem. After severel notices from Wordpress I deleted the Blog. Attempted to contact Go Daddy ( via email) 1 more time to set up the Website tonight. Never received a response, so as of right now I cancelled the Hosting and Wordpress was cancelled 2 weeks ago it should not take Sept 26, to Oct 29 to set up a website...
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MrLew1
August 25, 2009
Website down again
I finally had enough and moved both my websites to another company. It's bad enough my Godaddy hosted website would go completely down at times, but Godaddy customer service is the absolute worst. I've been dealing with customer service for 5 years and I keep expecting them to get better. They never do. Godaddy just doesn't care. They only hire uneducated people, or people who have mental dissabilities (mental retardation). My websites went down all the time! And they couldnt fix them for days! Not hours, days! This company is the worst of the worst. Stay away.
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TXkatblack2000
August 11, 2009
default auto-renewal
Over the past several years, I purchased a number of domain names from GoDaddy.com but always let them expire after a year b/c I had not used them. Apparently, too many people did this so they started a "default" auto-renewal payment program, which I wasn't aware of.
I paid $21 for three domain names in June, 2008 but never did anything with them. Then, my credit card was billed $32.64 for automatic renewal in June 2009. When I called to dispute the charge, they said they had emailed me three times and called once to inform me of the pending renewal. Even though the email address was correct, I DID NOT get a single notification, nor did I get a phone call.
They would not credit my account - and the guy acted like he was doing me a big favor by turning OFF the automatic renewal. GODADDY IS A RIPOFF and doing business in a very unscrupulous manner. Everyone should be aware of these tactics.
Thanks,
Kathy Black
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gitmo234
June 23, 2009
GoDaddy hosting fraudulent websites
In November of 2008 I purchased a new vehicle and then began searching for cheap full coverage insurance. After some intense googling I found several references to www.landainsurance.com and checked out their rates. Although it seemed to good to be true, I purchased a policy for $499 using a credit card, incase it was indeed fraud, so I would have protections such as initiating a chargeback.
Upon recieving the insurance cards I was immediately suspicous as they looked like a product a 6 year old would have created in MS Word. Landa Insurance claimed to be underwritten (or selling policies of) another company which I then contacted. After some extensive research and talking with the legal department of that insurance agency I found out the following:
1) Landa Insurace or their agent (alias, I'm sure) Bob Warren are not authorized agents of their company
2) The insurance agency does not sell ANY automobile policies, only medical insurance
3) The policy number I was given matched a medicare suppliment of an elderly lady in Iowa.
I was given a letter by their lead attorney verifying this.
Upon further investigation on my own I discovered the following:
1) The address used by Landa Insurance is an apartment complex in Dallas Texas
2) The phone number for Landa Insurance is a Cellular phone number
3) Landa Insurance is not listed on the Texas Department of insurance directory of authorized insurance agents
After these discoveries I initiated a chargeback on my credit card and filed a legal complaint with the Texas Department of Insurance law enforcement division. I recieved documentation from them that the company is fraudulent and the complaint has been forwarded for disciplinary action.
After recieving my refund I began a complaint with Godaddy.com for the removal of the domain. I provided all the evidence above in it's original form (formal letters on letter heads, not just email complaints), and requested that Godaddy.com remove the website in accordance with the requirements for DUE CARE (required by ICANN).
To date godaddy has refused to look into the complaint and has only stated via automated reply that they do not look into complaints that do not come from law enforcement. I've since recieved notification from the Texas Department of Insurance that they too have contacted godaddy to make the same request, but the domain remains.
To date go daddy is knowlingly hosting a fraudulent website.
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