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Mukund Arun Tanksale
June 22, 2011
Machine not working properly
Dear Sir,
This is with reference with Call no. 923315 CSN is 308.
Please try to see my problem. I have logged many complaints about the machine in warrenty period( 10 to 12 times ) in year.
Why you are not replacing Faulty product you have provided to ME ?
Is this is your Final QC passed machine?
If so, please correct your Norms.
I have sufferd lot Due to this .
Thanks and Regards,
Mukund A Tanksale
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Mukund Arun Tanksale
December 31, 2010
Machine not working properly
Dear Sir,
This is with reference to ( My Service call no. is 837036 ).
Your service engineer came to my house to repair the problem
But NOW problem is as it is . Machine is once again not working properly.
I already logged complaints several times in a Year that pl solve my problem . As within year i am getting problem with your machine.
How do you pass machine OK for Sale ?
Whether you want to solve my problem or Not?
How many times i have to lounge complaint ?
Your engineers are not attaining phone calls ...If they attained they are just saying that today problem will solve . But in reality they do nothing .
I once again request you that pl change my default piece and give me new machine.
Regards,
Mukund A Tanksale
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Mukund Arun Tanksale
December 6, 2010
Machine not working properly
Dear Sir,
Remainder II
This is with reference to ( My Service call no. is 837036 ).
Your service engineer came to my house to repair the problem. In analysis he found that machine is over load ? Can you pl tell me that whether your machine will work excess to capacity given ? I am asking this because we found no signs of over load on machine.
Or is it because we have not washed any cloths therefore it is overload ? This is happening just after your engineer solve the problem ( According to he only ) .
We are using your faulty machine ..Because we have face at least 10 t0 12 complaints in a Year ?
Pl look in to the matter and try to solve My problem Otherwise replace my machine with new piece
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Mukund Arun Tanksale
December 4, 2010
Machine not working properly
I had already registered complaint about machine not working properly ( My Service call no. is 837036 ). Your Engineer came to my house to repair the problem as always. After his service my Machine is not working properly. How many times in a Year i have to ask for service ? Why you don't solve machine problem once for All ? Otherwise you may change my machine ..But solve my problem with TOP priority .
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Mukund Arun Tanksale
November 29, 2010
Not functioning properly
I had purchased Godrej washing machine from Bafna Electronic nashik by last year 2009. From that day i have complaint about this machine as this machine is not working properly ..There is always some problems with this machine. I had registered complaint for 4 to 5 times. Their engineers came to my house to repair the problem but after some days same problem arises .. Now when i call for service again then there is no response ..Machine has some problems always .What shoud i do now ? My email id is [email protected] |
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Vijay Kumar Mishra
July 19, 2010
unable to repair by technician
I have paid to godrej company Rs2000.for the repairing of washing machine, but machine remain as it is.Technician, service centre and senior officer are not entertained my complaint No.711905 dt 17/06/2010 yet now.I am being mental torcher by your staff.because of not picking my cell phone.
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anand ganjal
June 26, 2010
dryer not working
Dear sir,
i have godrej washing machine & i had registered a complaint with customer care of godrej ( my complaint no was 927023)
technician visited our house & changed part's of washing machine ( transformer & P.C.B of the machine ) now the dryer of the machine is not working & besides contacting the customer care repeatedly there is no action taken on the complaint
so in my opinion godrej service after sales is not at all good i
i think godrej should stop making consumer appliances coz they d'ont have the capacity to fulfill customer need's
& i have not seen such poor & inconvenient customer care till date
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altaf rangooni
May 7, 2010
third class service
Respected sir
This is Altaf Rangooni here, from India (Gujarat) (surat) I bought a godrej DAC fully automatic washing machine I gave my complain on 5th April 2010 service since the keypad stopped working, from the day the technician took the keypad we made more than 50 calls to check the status but still no response from them, they are still giving the same repeated answer as " Still we are working on that " i am not sure how many days it will take to finish, this is the worst customer service i have experienced ever. Please do necessary action on this complaint and do the needful. Make sure this was taken care from the management side to have a good customer support experience.
Service order
My complain no is 883224
My contact no is 9723556007
Service centre contact no 0261-6598313
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dsma babu
February 22, 2010
water not pumping
water pumping failed
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A.G. MOHANARANGAN
October 22, 2009
STILL NOT INSTALLATION
Cus. Care,
I have purchased Godrej washing machine on 21-09-2009 from one of the STALL in Ambathur and we got the delivery the other day. NOBODY ever bothered to give us the DEMO instead they took our old machine and went away. The other day i called Mr. Rajagopalan & Mr. Sathya kumar, both are promised us that a company person will be attending us anytime in 2 days(strange answer, isn't it?) no bossy turned up, the very 1st day we when we started operating the machine the trash bag holder broke-off and we informed the same to the officials.Today is 23rd October - 09 and still it has not been fixed-up.
PLEASE... PLEASE... PLEASE... DO NOT BYE ANY APPLIANCES FROM GODREJ, Regards-MOHANARANGAN. A.G.dissatisfied
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