DO NOT ORDER FROM THIS COMPANY... TERRIBLE CUSTOMER SERVICE, DOES NOT DELIVER ENTIRE ORDER, MISSING ORDERS ARE IGNORED... RETURNED ITEMS... STILL DID NOT REFUND NOR GAVE CREDIT AFTER 8 DAYS OF RECEIVING THE PACKAGE... CHEAP CLOTHES WITH CHEAP MATERIALS...
Repeated emails and calls to their customer service and all they can say is that they will get back with you through email... becuase they do not want me calling them anymore! WHAT A JOKE COMPANY THIS IS!
I emailed this company once everyday since I got my orders and I already informed them of the missing items and the returned items... no reply for 10 straight days...
I ordered a lot from this company thinking I would be happy with the items... WRONG! You get what you paid for... I already read some blogs and articles about this company... VERY CHEAP CLOTHES! They are already broken once you get them from the mail... I really wish I could have read more about this company before ordering a big amount... WHAT A WASTE OF MONEY!
Do not do the stupid thing that I did... DO NOT ORDER FROM THIS WEBSITE!
They do not even have a physical store anywhere in the US... they are not recognize by the BBB...
WARNING TO ALL: Only buy from websites that have physical stores or a store near you... Those at least are reputable companies... shops like this only EXIST ONLINE... DO NOT BUY FROM THIS WEBSITE!
I just want to prevent anyone specially teens who saved money and did summer jobs / side jobs just to earn and then they will get CHEAP CLOTHES / with TERRIBLE customer service... believe me... just order from forever21... they are far better... you can exchange your items in any store if you made a mistake... this company... you will just have to call your bank / file a chargeback to get your money back...
Domain Name: GOJANE.COM
THIS IS THEIR CONTACT INFORMATION:
GoJane.com
2900 East Spruce St.
Ontario, CA 91761

800-846-5263
Visit AboutUs.org for more information about GOJANE.COM
AboutUs: GOJANE.COM
Registrant:
Tony Pang
ATTN: GOJANE.COM
c/o Network Solutions
P.O. Box 447
Herndon, VA. 20172-0447