If I could give them a zero star rating, I would. I am actually embarrassed to have done business with this company. I should have done my research, not just on different go karts, but on this company.

Product was supposed to come 90% assembled, with buyer needing to do "dealer prep, " tightening bolts, attaching battery, etc. The gokart came in pieces, literally the frame was not even assembled. Was supposed to come with "assemby manual" and "very good information." It came with no assembly manual and when we called "tech support, " they said no manual was available, that they couldn't help us, and that we should pay a qualified mechanic to put it together. Mind you, the person I had assembling it is an employee of mine who maintains all my farm equipement (tractors, riding lawnmower, etc.), so he's no novice when it comes to vehicles and machinery. Some of the holes were not lined up and had to be redrilled. Took close to 6 hours to get the go kart assembled. Customer service was rude and indifferent about all the issues we encountered.

Now on to the product, a Kinroad Bantam 110 dune buggy. Day 1: tire came off rim; Day 5: horn fell off; Day 7: both headlights fell off; Day 10: another tire went flat; passenger seatbelt broke. Is there a warranty? Not through GoKarts USA, of course, and since there's no product information, I have no information about a manufacturer warranty.

They claim you're getting 50% off retail, but I found a similar go kart locally, fully assembled, for only $200 more than I paid for this one.

My recommendation? DON'T DO BUSINESS WITH THIS COMPANY