I have had my western union Gold Card for four months now. I was told after been approached at a local western union check cashing store by an agent for western union that is I apply for the pre-paid gold card, I would receive $10.00 added to my card after my first load, so I did load the card while standing in the western union check cashing store. The agent, who works at the check cashing store, gave me the flyer to fill out and pay for the card and I loaded money to the card right then. After the first couple of weeks, no $10.00 posted to my card, the third week, still no $10.00, so I called one of the western union agents at 1-888-628-8862 and was told, the reason why the $10.00 hasn’t posted at that time was because “I “ was supposed to have called in to let them know to add the $10.00 and I explained to the agent that, that wasn’t told to me, I was told once loaded, the $10.00 will be posted and he said, he will go ahead and take care of it with a very nasty, rude tone and said, it will be on my card within a weeks’ time. After six weeks passed, I called back and spoke to another agent for western union gold card and he told me, I don’t have to keep calling in about the $10.00 and it will post but he will put it in again with a nasty attitude and hang the phone up on me. First of all something need to be done concerning the agents attitudes. This is the fourth month that I still have NOT received what was offered to me when signing up with the western union gold card and this is the fourth time I had to contact them. it’s not much money but it’s the principle of the whole matter.