The other day, I complained to the manager (Pat King) about some equipment being out of service for an long period of time. When I brought it up to him, he blamed the service people for the machine for stealing the plugs and said that "They were on top of it.". With that I was dismissed. If they had been "on top of it", the machines wouldn't have been broken for two months. As I was leaving the facility, I asked if the front desk had the manager's card. He came to the front desk a minute later and told me that he had gone into the area in question and all the machines are working (NOT) and that there wasn't even anybody on them so he couldn't understand why I was even complaining. With that he turned and left. Today, I went to the gym and as I was leaving the manager came up to me and said that they are cancelling my membership because I was a "Cancer". I was told that I'm not allowed to go around comlaining to other memebers (I wasn't). I am about 6 weeks into what was supposed to be a 1 year contract and they will not refund my money. What kind of customer service is that? I want to be in a business where you can sign people up and, god forbid, if they complain, cancel their contract and keep the money. That sounds like out and out stealing to me.