Don't bother signing up a membership at this place. ALL the workers are rude, even "elitest" I would say. They think they're better than their clients and treat them that way.

From the entrance, any of the male trainers or representatives will treat you like you're lesser than them. If you're a newbie, don't sign up with the trainer. I've worked and trained with Gold's Gym trainers before, and they're actually taught to make their clients feel like they're under control and NEED their services. For example, I can't tell you how many times I'll go into the gym and see the trainers making overweight people do exercises that will not benefit them; they'd rather humiliate them or make them feel bad. They'll have them playing on the yoga exercise balls or do balancing exercises that do nothing for calorie burning or muscle gain. I've been a personal trainer for years, and these people are out to make sure you keep signing personal training services with them, so they want you to feel helpless with exercises. One poor overweight woman was forced to do push-ups on gymnastic rings...an exercise that's meant for intermediate to advanced people. Rarely will you see the trainers at this gym really care for the clients skill level, and rarely will you see them train the people how to use the machines - they want you to keep scheduling personal training. Ask anyone who goes to this gold's gym and ask them to watch how the trainers treat their clients - I assure you they'll notice how helpless the clients is and how bored the personal trainer is. The only personal trainer I've seen there who gives some effort is Ben; I believe he teaches kick-boxing. I've seen him do some positive work, but for the most part, having a membership here isn't worth it just for him.

Another time, I brought in a friend to train with. Throughout our day I was telling him what exercises to do, and their trainers didn't like it. They stopped us at the front door before we left and asked if I was training him. This was the douchebag's response, "He can't personally train you here, it's not allowed...HOWEVER, we have our own personal trainers that can help you out." Really asshole?! I've been going to that gym for YEARS, long before when it was a Lifestyles 2000, and this muscle-headed jerk was bothering my 17-yr old friend that I was helping him out. And this was just on the first day. I'd understand it if I was bringing in other clients, or training my friend everyday, but I wasn't. Just helping a friend to getting a good start. No way in hell was I going to allow a personal trainer to taint him.

Their salesmen are the worst. They would put car salesmen to shame. If they know your contract is going to expire or they know you're on month-to-month, prepare for them to hassle you, every day. One time I brought my girlfriend in to see if she'd like it. She obviously didn't like the rude service, but lo and behold, the next day their salesmen called her...TWICE in one day. I've been going to this Gold's Gym for years just because it's in my neighborhood and 24 Hour Fitness is too expensive, yet they keep treating me like I'm nobody when I was there everyday training. I was on month-to-month for awhile because I wasn't sure if work was going to have me move, so the same salesman kept bothering me everyday.

I LOVED going to the gold's gym on Van Winkle because of its amenities like the hot tube, pool, theater, etc. But I've officially canceled my membership JUST BECAUSE OF THIS PLACE. You're better off going to another gym or save money to make your own gym.

On Wednesday May 25th around 9:30 am, i Miguel Matute member of Gold's Gym gained access to the facility. I didn't have a Gold's Gym badge with me at the moment, so i started working when the front desk employee whose name is Josh called the Coral Gables Police Deparment on me. He stated that he called the law on me because i didn't check in. Police arrived to the gym and Josh told them that he didn't want me there no more. Im denouncing such action, something must be done inmediatly. I have been a member of Gold's Gym since 2005 and even worked for them. Josh knows me very well, and what he done to me is unacceptable and unprofessional. Im really disapointed, therefore that will open up the big question if i will continue to be a member of Gold's Gym. I even spoke to Chris who i think has an owner partnership, and he said to me that he could not get upset with Josh because he was doing his job. So, i guess it was okay and still fine for Josh to call the law on any client if they fail to check in.

It all started when I signed up in September for golds gym at a rate of 32 dollars a month with a year contract and a one time yearly fee $48. Then, not even a month later they drop there prices to $10 a month with no contract. That was the first blow. But I shook it off and thought oh well. After going for awhile (Nov. 8th) my wife and kids decided to sign up at the $10 a month price. Now the sales person who signed them up told her that with me as a referral, we could all be switched to one plan, and my contract would be null and void. We would all be at a rate of $10 per person, per month, with one yearly fee of $29 for our family. So we were all one happy family at this point. Fast forward to December and i go to work out and leave my children in there child care. I get done and find out my child has fallen off an exercise bike (cuz no one was watching him)and smashed his face, witch left some pretty significant bruising. I shook it off and thought no big deal three year old's are crazy. That was blow number two. The next day I go to check my bank acct. and find that golds gym has taken out three $29 dollar fees and a $48 (the price of my allegedly void contract) fee. One for each family member. So I call to get this fixed it obviously must be an error. I was told to call the Appleton gym and they would correct this. I called only to get a voice mail. So I went into the green bay gym and asked for the general manager. I was directed to someone named Eve? Who explained to me that I need to call the Appleton gym and they would take care of this she gave me two different numbers so I went outside to call them turns out one number goes nowhere and the other to the voice mail. At this point I am not happy at all being passed around. I went back in asked for the manager. I was now told she was busy and would call me if I like. I said no and demanded to talk to her. So now i'm waiting again! I see others signing up and decide to share with them how much I've really paid for the four months I've been there $426 with all there start up fees!!! This got the actual managers attention who was standing behind the counter the whole time. Which she then threatened to call security on me and have me thrown out. If I did it again. So i thought OK calm down, I'll talk to this person who's been avoiding me the whole time. turns out the general manager (Stephanie)is the sales person who mislead my wife into believing there pricing. She then took me aside and explained to me there is no such thing as being signed up as a family and theirs no way she could refund the fees. Then proceeded to lecture me on my attitude. So I told her it was because they were $crewing my bank acct. She then informed me that I have to give 30 days written notice of my gym cancellation and mail the cancellation form somewhere via certified letter!! When I told her about my child smashing his face the only she could say is was an accident report filed. I then found out that there only required to have 1 adult per 13 children!!! At this point I was going to start yelling and decided to leave so I walked out. I have had no word since. All an all they promised one thing and did another. When I asked to rectify the situation I was passed along down the corporate line and was treated like a number. I had to act like an jerk to get the managers attention who then threatens a already angry customer. GOLD's GYM green Bay has extermely poor customer service.

You cannot get in touch with anyone that can help you when you have a complaint! Told to speak to Marcel, then Gabriel, then Sean, then back to Gabriel. Then spoke to "Cip" who said to call Corporate who said to email someone else - what a JOKE! Been a member for 10 years and now a tough guy manager with short syndrome who harasses guys that are bigger than him cancelled my membership over carrying a gym bag! YES a gym bag in a gym - very crazy idea. These people are Not professional and have no idea about customer service let alone working out. Some Gold's are credible but the Henderson, NV one is NOT. The quality of management has gone right downhill.

BEWARE OF GOLD"S GYM IN FULLERTON, CA

A family member signed up for the new Gold's gym in Fullerton upon receiving a flier in the mail stating if you sign up by 8/31/2010 you can join for $0 Dollars enrolement and $19 per month. The family member signed up before 8/31 and was charged $59 processing fee and $24 Dollars a month fee.

We both went down to Gold's and talked to one of there fast talking sales reps. He said you can get the $19 a month if you pay in full for two years at $659.00 Their flyer does not state that it say's $0 enrolement.

Don't trust the flyer that is going out in the mail in No. OC and Gold's there flyer is very misleading, I even told the sales rep so and he agreed, and according to all of the other complaints on this board about Gold's I would never join myself.

Now my family member has signed up for two years with out recourse. They will have to cancel there credit card at the end of 2 years, that was used for golds, so the membership will be canceled and they won't keep charging.