I was a member of Gold Gym Scottsdale for a year, then gave up my membership because my company offered a cheaper corporate membership with LA fitness. After I cancelled my Golds Gym membership I discovered there was a Golds closer to my work and they offered yoga and zumba classes at 630, which was perfect because I work until 6pm. So, I went in to the Golds and asked them if I could try out the classes to see if I wanted to be a member again, as I did not have any interest in using the gym - only going to those two classes. The guy at the gym said that I should just renew my membership at my old rate (20 a month) and if I didn't like the classes then cancel, as he COULD ONLY GET ME MY OLD RATE BACK THAT DAY, if I came back the next day I wouldn't get that rate. Because 20 dollars is pretty cheap, I wanted to make sure I got that rate if I choose to go back. So I agreed. Well. HE LIED!!! The classes were HORRIBLE, no one except me showed up to the yoga class, and the zumba class was interrupted by cheerleading practice and only lasted 20 min. So, it was not worth me being a member again. In addition, he charged me 25 a month - not the 20 a month he promised. And when I tried to cancel he said I was stuck in a 12 month contract... which WAS NOT what he said when I first went in. I AM VERY VERY VERY UPSET and will tell everyone I know to NEVER EVER go to golds gym. HORRIBLE customer service and dirty sales job... BOO ON YOU!!

My contract finally ends with Golds in one week (yeah!) I went to a gym to swim and asked them to cancel my membership (since I had heard that you automatically default to continue it.) The employee was persistent that I had to renew my contract even though I politely refused multiple times. I asked if I could do month to month afterward and he said this was impossible and that I had to have a contract. I said I didn't want a contract and wouldn't be renewing. As I was leaving the desk to work out he informed me that my bill was delinquent. I had pre-paid for the two years up front and had not received any bills in two years and asked what I was delinquent on. He said there was a $15 maintenance fee on my account. He said that if I did not pay right then or renew my contract I was not allowed to use the facilities. I was in my gym clothes with no CC or anything and was pretty annoyed at this point so I left.

I called another location and was informed by the employee that you cannot cancel your membership (even at the end of a contract) in a gym or over the phone and that I had to call the corporate offices to do so. He also informed me that because it wasn't 30 days prior to the end of my contract that I had defaulted to a month to month plan and would be billed for August if I canceled or not. He admitted that Gold's is the sneakiest company he has ever worked for. He also let me know that I could have opted for a month to month membership at this point and that I was more than allowed to use the gym even without paying the $15 fee I had never heard of.

Also, do not waste time with the trainers. They are great at txting, working biceps, and showing up late or not showing up to work without canceling their appts. Gold's Gym trainers are the biggest waste of money I have ever experienced, and I purchase a lot of stupid things.


I will have nothing to do with this company in the future aside from warning people to stay away.

I joined this Gym 3 months ago. It is right in the shopping center of my work so it was easy and convenient for me to go. I went to go there about a month ago and they were just closed. The doors were locked and the place as empty. I tried to call the number on my receipt that I received when I signed up but when I tried the phone was shut down. I called another Golds gym 10 miles from my house and 15 miles from my work and they told me that I was able to come there but had to remain a member of the gym for 1 year. I later talked to a few different people in the shopping center and they said they signed up 2 weeks before this happened with no warning. This is totally bad bussiness ethic and I think that if you know you are going out of bussiness why are you trying to still sign people up for a false location.

I signed up for a free trial for golds gym. I canceled the membership within the time period because my husband was leaving for iraq and I was going back to WI. They kept taking money out of my account and I actually had to cancel my creidit card so they coudn't steal more money from me. Everytime I would call them I would either gat a ansewing machine or they would transfer me from one person to another where no one knew anything.

canceled my girl freind, and sons membership, but am keeping mine would like to know the statise of the cancilation.