Really poor service.

My Ultra caddy was less than two months old when the battery charger failed and I can't contact them to get a replacement.

There is also an intermittent problem with it starting up. Probably a loose wire somewhere, but of course, no details on how to fix.

The so called manual has limited information, certainly not enough for me to be able to take the thing apart accurately.

This product was bought for me as a present from my daughter. What a shame that I have to tell her she has been ripped off

Don't bother with this company. They are rubbish!

I bought an electric golf trolley from golfstoresdirect in March 2008. Order no. 20080301121504

It only worked intermittently and has now stopped working altogether. I have the guarantee for twelve months but cannot contact the company.

I have e-mailed Golf Direct many times and got no reply.

My electric trolley also broke down on the golf course.

It is all boxed up and ready for collection but the company is not replying to my e-mails and I have not phone number for the company.

I am not satisfied with the product and want my money back.

Where can I get help?