Service department told me I had a broken motor mount and a broken transmission mount. Cost to repair was about $1, 000. I smelled a rat because the car was running smooth as ever, so I took it to another repair shop where two mechanics inspected the mounts in question. Neither mount was broken as Goodson stated in an email to me. This is the 2nd time they told me these mounts were broken and needed replacement.

Previous service they replaced parts in an electric window that cost $600, and then "lost" the old parts that I had asked for in return. I believe the window had a $2 part that was broken and they charged me $600 for parts they didn't replace. (I can't prove that one though). That was the first time I had a feeling that I was being "had" for service overcharges. I have told the dealer that I won't return because of this and they have lost all my future business and referrals.