I was injured at a Goodwill auction. While at the auction, a portable basketball goal, mounted to a steel post, fell on my head, injuring my neck. I have permanent damage to my neck. I had surgery back in January of 2009. They put in steel plates and donor bone. Surgery was around 200, 000.00. My insurance paid my hospital bill but think Goodwill should pay as well. Goodwill said they only have a $15, 000.00 policy. I'm crippled for life. I'm also still under drs care. I have gone to several lawyers, none will take my case. I have since found out, that a lot of the lawyers sit on Goodwill's board of directors. I have gone to my local tv station, who helps people with problems with companies, they would not help either. If anyone could help me, please do. I don't know what to do anymore.

I have donated boxes upon boxes of nice stuff when we moved. Most boxes were carefully labeled. One was dropped off at the donation center and I didn't realize until about a week later when unpacking, that one of them was a box full of papers from my desk. We're talking file folders and accordion folders, full of birth certificates for my kids, and social security cards.

What did they do with them? Throw them out that night in the compactor. Did they hold it waiting for a call, or try to call the person who's personal information is splattered all in there??? No. Not once.

Never, ever again will I donate. Ever.

I visited the goodwill store on Geary st on August 23, 2008. For the second time, a store employee has been quite rude to me. She is tall, thin and African American. The first time I was there she grabbed my bag away from me and told me to check it in. That was strange because there were several female customers with purses much larger. Today after being ignored by a different worker when I asked to have the dressing room unlocked, she gragged my 3 $1.99 shirts out of my hand because I crawed under the door in order to try them on. I asked to have the door unlocked but was ignored. She counted the shirts and acted quite frankly like a total bitch. She literally grabbed them out of my hand.