This was before Christmas. I had a flat and took it to the Goodyear location in Plano, texas where I purchased it. I went in early in the morning and was told it would not be ready until noon. I said I have to go to work and they said leave it here and we will call you when it is ready. No one called me all day. around 5:30 p.m. I called them and could not get anyone. So I drove over there it was a good hours drive from my job. I had not too long before that purchase 4 new tires from them, this was one of them. So when I got there I asked for my tire and the guy looked like he could not find it. He went in the back and then came back and told me, that I would have to buy a new one for 68.dollars because it was not repairable and it was over the miles it was covered for. Well then I started crying what could I do? I was only a woman who knew nothing but what they were telling me. If they had called me earlier, they would have saved me a trip and I could have bought a tire elsewhere cheaper on my lunch hour. I was very distraught, because I have to work everyday and don't have time to go shopping for tires in the middle of the night and driving forever on long lollways with an emergency tire. I was very stressed. it seemed to me they could have called me or made a better deal than that. I wrote their corporate office and was told that they had forwarded my complaint back to the place I was complaining about and that they were going to contact me about it. Of course they never did. I just feel frustrated dealing with a company that doesn't care about women, just takes their money and then ignores them. I will never buy from them again.

About 18 months ago (might have been longer) I was in dire need for better tires on my car so I went to Goodyear in my area and they hooked me up with GE Money Bank w/ a $300 limit. I am a full-time college student on disability and also take care of my aging mother. With so many problems going on in my personal life I failed to notice the fine print on their disclosure until it was too late. I have problems at times making payments on schedule (although they do eventually get paid). Because of a couple of late fees ($29.00 each), my balance went over the $300 limit which GE adds additional fees such as over the limit fee (another $29.00 monthly), then another fee called Account Security which is about $13 and of course, they have to have the *finance charge* (which around the first quarter of 2007 was about $20)... with all these charges, I am not paying any of the principal off and my balance continually increases. If they would go back and compute the payments that have made, I have already paid for the tires. They just want to keep getting more and more money. I have thought about just stop paying them. My credit has already been ruined Verizon (which I refuse to pay because after my phone was stolen and I had them to deactivate my cell and instead of mine, they deactivated my two children's @$175/phone then charged me for their mix-up to reactivate theirs... again @ $175/phone) and Fingerhut (where someone must have bought something behind my back when I stayed at home). GE don't need the money anyway except to pay the foreigners overseas to forever harassing for payments.