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*k*
August 8, 2009
fraud
I signed up for a Google CD kit, authorizing a one time $1.97 charge for shipping on 5/8. Afterwards, i changed my mind. I called the "company" first thing in the morning on 5/9 to cancel the transaction. The man assurred me that the transaction was cancelled & I would never be billed or have anything shipped to me. I called again later in the week to confirm that it was cancelled. On 7/18, I noticed that they had charged my card $72.21 on 7/15. I immediately called and was told that I did not have an account with them & my funds would be credited back to me immediately. I have called numerous times and sent daily emails, forwarding my cancellation email to them. Each person I have spoken with assures me that I will be refunded, but they lie. I have been trying to get my money back for weeks . I never received anything from them and cancelled the original $1.97 transaction within hours of making it, yet they fraudulently charged me 2 months AFTER the cancellation. Despite being told by at least 6 "employees" that it would be refunded, I still have not received my funds back. I plan to take this to whatever lengths necessary to recover my money. These crooks need to be stopped & prosecuted.
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Mombo1
June 9, 2009
Charged $98.04 after canceled
Paid $1.88 for Google CD. Had 14 day trial. Would be charged $98.04 for Google CD Kit if not canceled within 14 days. Canceled within 7 days and received Cancellation # and was told no further charges would be forthcoming. Returned CD next day. Three weeks later was charged $98.04. Called 5 times to get credit. Was told they hadn't heard from me within the 14 day trial. Problem is, you will be calling on their 800 number and telephone companies do not keep track of 800 numbers called as opposed to regular long distance calls. DO NOT ORDER THIS CD. YOU WILL NOT BE ABLE TO CANCEL AND RECEIVE YOUR MONEY BACK NO MATTER WHAT THEY SAY IN THE AD.
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