Google Money Tree

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Category: Business & Finances

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United States

Google Money Tree Reviews

Robert Chapman April 14, 2009
April 14,2009 "hooked me" today and i gave my credit card info & wish to cancel but cannot contact them.
30 minutes ago I bit on "Google Money Tree" scam & gave them my credit card details. Cannot find a contact to cancel them since I am sure it is a scam that I was rushed into by their claims that it was an opportunity that would be withdrawn if I did not hurry. My bank (CIBC) says that there is not much I can do but, if possible, they will help. I will print and save this note at 10:14 am April 14/09 R.J. Chapman
Cynthia O April 2, 2009
Unauthorized Charges
I authorized $1.95 for shipping & handling for a CD which is free of charge. It teaches you how to work from home and that is what the CD is for. It came highly recommended by San Antonio Living which is why i ordered the CD. I used a link from their website to get to the order form. Today there is a $47.00 charge to my debit card. I asked my bank to look into this charge and the only thing they could see was a toll free number which is invalid. 866-972-8732. Error Message #45-3 is what it says. I still have not received the CD. I am unemployed at this time and that money is like a hundred to me right now. There was no fine print for anything other than the $1.95 for shipping & handling. That is a wrong way to do business, no integrity.
Gabby Haxoff March 27, 2009
Unauthorized charges
This is basically a scam. They charge under $10 for access to "hot information." In the fine print they say they'll be charging your account over $70/month! However, if you don't read the fine print very carefully, as I did not, they refuse to reverse the charge when you call. I never once accessed the information. But when I called to have the charge reversed, the service rep said he can't reverse the charge. When I asked to speak with a manager who could reverse the charge the rep said managers don't take calls! Sure seems like a scam.
TIN RUCK March 25, 2009
fraudulent charges
i WAS ONLY TO BE CHARFED $1.00, BUT I HAVE BEEN CHARGED ALMOST $150.00 FOR A CD.
ticked March 24, 2009
UNAUTHORIZED /REFUND
I AGREED TO PAY $3.88 FOR CD. DID NOT AUTHORIZE ACCESS TO MY ACCOUNT FOR $72.21. THE 7 DAY NO REFUND IS UNACCEPTABLE. THIS IS A RIP OFF SITE AND I WOULD LIKE TO BE IN ON ANY LAWSUITS FILED AGAINST THEM. THANK YOU.
TMiddleton March 14, 2009
unauthorized bank deductions
I ordered a CD for less than $3.00 to learn more about making money at home. It was absolutely worthless. Well, onlt out three bucks! Then I saw $72.21 deducted without my authorization from my checking account statements! I thought google was a reputable company!
Jmavin March 13, 2009
Refund issue
2/16/09 signed up for a CD for $3.88 listed on Facebook.com about work at home options. Given a website, looked at the site that was very vague, waited for the CD.
2/18/09 receieved a call from "Spencer" who is a coach who wanted to know if I looked at the website, I stated no. Spencer wanted my to look at his website www.ydrive.com and call him back for a conference call @ 801-716-2127. Very persistant on getting me to look at this, "start making money".
2/26/09 1:20 PM receieved a call from my bank about possible fraudulent charges. I contacted GMT at 1866-870-4257 to ask for refund of 72.12 charge.
Spoke to Deb at GMT, stated I needed to return "kit" with RGA # with confirmed delivery to 405 East 124500 South, Suite I, Draper, UT 84020. Deb stated once received refund would be issued in 72 hours. I returned the "kit- CD" via UPS (tracking # used). "Kit" was delivered 3/5/09 at 9:12 am signed for by person named "NASH" at the front desk.
3/5/09 12:55 EST- contacted customer service - Adam to inquire about my refund status. Adam confirmed cd received and 72 hours to complete the refund.
3/10/09 11:46 EST contacted Tommy ID 12021 on status, Tommy said they have 72 hours to complete the refund and they are very behind. I asked to speak to a supervisor, Tommy refused stating a supervisor would not speak to me, that I could call back and get the same information. I asked to escalate the refund or get information on how to file a complaint. Tommy stated there was no complaint process and that this would be completed in up to 72 hours. Stated I was "on the list".
3/10/09 11:54 I called and spoke to Lacey, I inquired about the 72 hours since they received my returned item on 3/5/09. Per Lacey, this is 72 BUSINESS HOURS - they work 8 hours a day- so about 10 days not including weekends (they don't work on weekends).
3/11/09 10:18 EST Called Crystal, refund has been issued but could not give me a date the refund was completed, "does not have access to that information". Should appear in my account this week or Monday at the latest per Crystal. I asked again that this be expidited.
3/12/09 10:40 EST, called Asim- verified I signed up online 2/16/09, cancelled 2/26/09, refund should be done today 3/12/09. I was put on hold for an extended period while Asim checked my status.
3/12/09 6:13pm EST, called and spoke to Ali who rudely asked "concerning what?" I advised I was checking status and verification that my refund was completed as I was told by Crystal on 3/11 that it was issued yet Asim said not done yet but would be completed 3/12. Not done yet, really busy, maybe tomorrow. Asked to speak to supervisor, refused although I could hear a "coach" in the background telling Ali what to say to me.
3/12/09 6:19 pm EST- called back & spoke to Rachael, she explained not completed yet. The person that does the refunds was out part of the day on 3/11/09 and was behind, "should be soon". I am on the list.
3/13/09 3:21 pm EST- spoke to Heather, not processed yet. No supervisor available, should be complete in next 24 hours.

3/13/09 5:38 PM Est- called & spoke with Amerette and confirmed the physical address for the corporate office, even when advised the address that she gave me appears to be a mail drop box, Amerette stated this is the corporate office with a "live" person.
3/13/09 5:45 pm EST- I contacted the Southern Nevada BBB @ 1-702-320-4500, they confirmed this company has no licence in Nevada, this is a drop box, they have had approx. 400 complaints, no contact person on record. I filed a complaint with the BBB & now with the FTC.
** note- my 72 business hours would be 3/18 at 9:12 AM Mtn.
Barry Daniels March 10, 2009
&2.00+ Debit from Bank Account
On 2/22/09 I authorized Google Money Tree to withdraw 3.88 from my bank account for Shipping and Handling costs of their "Free CD". Today 3/10/2009 I discovered from my bank that they have withdrawn $72.00 plus change from my account.
Raymond March 7, 2009
Debit my account after cancellation
I was checking the internet for something to make extra money and I came across Google Money Tree. I signed up on 12/21/09 (it was a Sunday) for a free trial. The following Three days on Wednesday 12/24/09 my account was debited $3.88. That same month on Tuesday 12/30/09 my account was debited $72.21. Again the following month on Thursday 1/29/09 my account was debited another $72.21. I just then realized when I received my bank statement that they are debiting my account every month. So I called and spoke to Mike at which I requested to cancel my subscription. He said it will be cancel that day Thursday 2/26/09. He gave me a cancellation number. When I visited my Bank on line, I found that my account was again debited another $72.21 on Monday 3/02/09. That is four days after my cancellation date. I again called to find out why am I still being charged when I had cancelled the previous month. I spoke to Tony and told me that the debit had happened the same day I cancelled. What a coincidence ha! I visited my Bank and disputed the charges. I hope I'm credited for that $72.21. I hope this does not happen to others.
Susie March 6, 2009
CALL to Cancel, don't Email!
If, like me, you thought you were just authorizing this company to take $3.88 shipping from your account, and in fact you unknowingly agreed to $72.+ PER MONTH...please make SURE you call the 1-866 number within the FIRST 30 DAYS of your original $3.88 charge, to cancel your account (regardless of whether you have received the CD yet). They will continue to charge you $72.+, each and every month until you cancel.

Ask Customer Service where to return the CD, and you will be given an RGA # to mail with your CD.
I have been assured that I will be receiving a refund for the first month's charge ONLY because I called and got the RGA number within the first 30 days. It took over 3 weeks to get my CD in the mail. I am awaiting my refund.

I hope this helps someone from paying out money for NOTHING, that none of us can afford these days!

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