My original order was for the 7 day trial period "kit", to include 1cd, a username, password and a "coach", obstensibly to train me in...what? The reason I placed the order was to find out exactly what the program was, i.e., sales, form filling, etc. I did receive the username and password in a timely fashion (cd came 11 days later). As soon as I was able to access the site involved, I did so. Immediately upon ascertaining that the program was strictly a sales program, I tried to locate the phone number one must call to receive a refund, and found that, of course, there is none. Since I knew that I was not interested in the program, and am on an extremely limited budget (Social Security Disability), I contacted support@ googlemoneytree.com, requesting both a phone number to cancel my order and that the notice I was sending was to be considered as my cancellation notice, as the phone number discussed in their terms was not available. I never received a response from GMT, not a word, until their charge for $72.21 appeared on my bank statement. I called the phone number listed next to the charge, spoke with customer service rep, Adam, who told me that he found the email I was calling about, and that yes, my participation in thr program was cancelled. I asked if this included a refund for the $72.21, to which the response was yes.

That was approximately 3-4 days ago, and I have not seen my refund. Thus, I called again, spoke to rep Marcia, ID#12020, who said quite simply - no refund. Refused any and all requests for other contacts to help me resolve this issue. I am utterly amazed that Google would ever condone stealing, call it whatever you will.

I am truly in need of help from someone with regard to obtaining a refund. My income total per month is $859.00, and I live in NY. I an attempting to supplement meager funds, legally, simply to improve by any measure, the quality of life for my son and myself. It is killing me to see that the only thing that really 'means' anything, or has any power, is money. Google, you need to remove words like honesty and integrity from your personal dictionary and completely rewrite your mission statement to reflect your descent to one more crumbled bit of that which leaves a bad taste in one's mouth.

I ordered the product three weeks ago still have not recieved it I payed the original amount of $3.88 then I got a charge on my credit card of $93.53 putting me way over my limit and causing extra charges on my card still nothing from them this is a total scam.

the add said free7 day trial just pay 3.88 shipping my account was charged 72.88 2 days after signing up for a the trial when I call they allowed me to cancel my account but refused to refund my money

i received a 7day triel and 2 days later they charged my account 89.00, I had only had the trial sample 2days, I still have the samples that were left