TO: JakeyDee53
I also have been scammed by this company. You asked for an address in your posted comment that I read today. I work for a place that has access to a specific search site that allows you to find businesses and such by phone number. There was only 1 company that came up when I searched 1-800-440-9397. It belongs to "XM Brands INC" out of Hollywood, FL ( not CA) and Hialeah, FL. I only found 2 addresses: 3609 N. 29th AVE Hollywood, FL 33020 amd 5753 NW 158th ST Hialeah, FL 33014. I hope this helps you as much as its fixing to help me. When I called today to cancel my order I asked about my $1.97 refund. The lady told me there would be no refund because they do not give out the refund for the trial period. Lucky for me I printed off the Terms & Conditions that simply states in paragraph 3.2 " You may cancel at anytime during the initial 5-day trial and receive a full refund of your $1.97. Please call 1-800-440-9397 to make arrangement to receive your refund." As I read that to the operator I was talking to, she hung up on me. Oh well, guess we'll see what the BBB has to say.