Google Tool Kit

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Category: Websites

Contact Information
Salt Lake City, Utah, United States

Phone number: 1-800-497-4988
pacificwebworks.com

Google Tool Kit Reviews

Danielle E. May 20, 2009
Unauthorized CC charges
Paid $1.95 for a google kit for a stay-at-home job that was to be mailed to me. Two days later, there was a debit card hold in my account for a $69.90 from a TW/EAuction. After I googled this name, it came up with Pacific Works, a company based out of Utah. I also saw several compliants about this company unwillingly charging credit cards. I called the customer service and supposedly, when I signed up for this google kit, I was to continue to be charged. There was some kind of terms and agreement stating this, although I do not recall doing that. The woman I spoke with said I was charged because I didn't call and cancel in time. However, it was only two days before they tried to run my card. So, if there was a terms and agreement, how come I only had two days to cancel?? The charge hadn't even gone through...it was just a hold that was going to go through. I told her I wanted my money back...then I stated that I did research on the internet and saw several compliants about her company scamming people. She said it wasn't a scam...I didn't read the terms of agreement, but she said she would cancel my account since I stil had today to cancel (when my card was run through) and she would refund my money. It hasn't come through my account yet...hoping she did as she said she would. We shall see.

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