An unknown charge of $72.21 showed up on my Child Support Debit Card on a date to which I had no transactions. I called the number on my monthly statement only to be harrassed, hung up on and given the runaround by some customer service agents in India. When I called they asked for my phone number to which I gave them and they proceeded to tell me that I had multiple active accounts but they couldn't tell me with who. The Customer Service person (Brian?) stated that he would send me an e-mail regarding a refund. When I asked him what e-mail address they had for me, he proceeded to tell me that the screen went gray and he could no longer see it and I would have to call back in 45 minutes. In the meantime, I called by Debit card holder and explained the situation. Of course, I get the standard 5-7 business day crap. I called the original phone number back and was hung up on 3 times. Finally, I was given a number to a website called googletreasurechest.com and I think this was the point that I about came unglued (an hour and 1/2 later). I woman answered (again a Customer Service Rep in India) and asked me my phone number. I asked her what service did I buy and she said it didn't matter because today was my lucky day. It was "refund day". I never was obscene to these people but I am sure that my tone at this point was pretty serious. She never explained what I had purchased or how they received my Child Support Debit card number. Just that I should be thankful that it was "refund day". I told her that I looked them up on the website and found that it was a scam. I believe at this point I told her that company was performing fraud and that what they were doing was theft. She still just insisted it was "refund day" but of course not immediatly it would be in about 5- 7 days. Lastly, she asked me if the charge was from my checking account or from a credit card. I told her it was neither, the company stole money from an account that is to be used for my son... in the United States we call it Child Support. She said, please have good day and God Bless. This has been quite an experience. I filed a complaint with the Ohio Attorney Generals Office and I am going to continue to post wherever I can. It is the mama bear coming out in me... no one messes with my son... or the funds to care for him. Please just be on the lookout and report this theft if you are ever a victim.