I ordered Google streams last April 14, 2009 and canceled it the next day. I received nothing in the mail from Google and considered it a done deal. Today I received a Collection Notice in the mail stating I owe $119.95 because " I didn't call to cancel within the 14 day trial period." I don't have any record of a confirmation # as it was a year ago and being that I called the very next day and the fact that I didn't receive anything in the mail, I considered it to be over.
The collection agency is offering a 24 hour chance to settle for $60.00 otherwise it will be flipped to another agency for further harrasement/fees and a threat to my credit report.
I asked for a phone number to contact Google regarding this and they said they didn't have one, that I should go to www.googlerevenuestreams.com or www.googlestreams.com . Googlerevenuestreams goes to a website with no contact information and the only thing googlestreams directs you to is a "Complaint Board" to register a complaint.
What's going on?
I do not owe any money as I did follow the "terms and conditions". If I held onto my confirmation #, then Google streams should have that on file as well. Apparently, they did NOT make a notation of my phone call/cancellation otherwise I wouldn't have gotten this Collection Notice in the mail . HOWEVER, they obviously DID receive my phone call because I DIDN'T RECEIVE ANY PRODUCT IN THE MAIL. It has all the signs of a SCAM to me and prefer not to have to call my lawyer regarding this.
The Collection Agency is Apex Solutions, LLC 7251 W. Lake Mead Blvd., Suite 300 Las Vegas, NV 89128. I spoke to a Gerard.
Gerard also said Googlestreams tried to contact me numerous times via e-mail. THIS IS A LIE. I received nothing over the course of a year regarding this.