Car dealers often get a bum rap as being a bit sleezy, but in this case it was true. First, I was sold a used car under false pretenses. ABS was an important option for me, and the dealership assured me the car had this feature. It did not, which I realized a few days after the purchase. I asked the dealership to unwind the deal and give me back by trade in. They would not. My only recourse was to trade this car in for another, which of course ended up costing me a lot more money.
In addition to false selling, the delivery process was a nightmare--poor customer service from start to finish.