gorenter

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Category: Services

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United States

gorenter Reviews

Brooklyn1948 June 7, 2011
Rents to vandals and criminals
After renting my house to people who lied on their application and then allowing them to move in early for no rent they deny any responsibility for the damage the tenants did to my home and the fact that they skipped out on paying rent after 3 months.GoRenter is charging me unbelievable fees for inspection, garbage removal, bogus yard work and questionable legal fees. They failed to give me any info on the tenants names or qualifications to rent my house. The tenants also had numerous police responses including drug sales from the rental property. GoRenter feels they had no obligation to protect my property..
tt28 November 10, 2010
water
I have never had a problem with renting in fact this is the 1st time i have had a complaint but this just has to be said. Gorenter is the worst rental company u could use, for 1 when i moved in i lived without water for four days calling them everyday letting thme know i had kno water with 3 kids, all thy could tell me was tht thy would get on it but 4 days come on.Finally i did get the water on m recieved a notice from phx water saying tht the water will be off on a few days, going to go pay my rent i let them know tht i recieved the notice of cousrse thy informed me that it will be taking care of needless to say a week later my water was off. Now i have tryed on more then 1 occasion to to get the water on in my name but phx told me tht i would be impossible for me to do tht because both units are connected so no luck on that. After callin gorenter all im getting is the run around and the front desk person will not even answer her phn anymore all i want is my water back on...PLEASE I WOULD LIKE TO TAKE A BATH IF POSSIBLE!!!
CarK84 December 25, 2009
Con artists
I agree with the comments about Go-renter being a con artist. I am an owner who got swindled into their contract with hidden costs and fees you don't see at contract signing. And, they did the same to my tenants.

The worst part is they don't manage the property, return your calls or e-mails once they have the contract. They disappear. They don't follow their own rules, they work banker's hours, if they even answer their phone at all!

They need to be put out of business.
norenter November 6, 2009
a holes
amazingly immature. They lost my Garage door opener and would not replace it. My tennants have complained to me, so I asked them and they did nothing. I complained to the BBB and they stated that they promptly replaced it. They did not. I then complained some more, and there response was quote "You remind me of Milton Waddams from Office Space My stapler ... Quit crying about your garage door opener! "

This is only one of the reasons I fired them. It's worse than dealing with a bunch of Immature, spoiled teanagers. (note: I said spoiled and immature teenages. Most are better than this bunch)

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