Goreydetails.net used to be my favorite place to shop. I could only shop on there once or twice a year, but I loved their rubber stamps and other items. I've been a customer for YEARS.
In March I ordered a bunch of rubber stamps and a few other items. Just like the past three times before, after waiting two weeks for arrival I had to email and ask where the items were.
It was shipped out that day. ..just like before. This was getting ridiculous. I pay immediately, wait weeks, then I have to BEG them to send my items.

Then, don't you know, two items were back-ordered. No idea of when they'd have it, nothing. Almost a month went by with no word. I had to write to them three more times, which went ignored. I just wanted my money back at this point.

And, because I paided with PayPal and knew I had only 45 days to file with them if I was dissatisfied, I filed a complaint.
Boy, they sure contacted me in a hurry. Like, in NO time they were sending me an email that said something like 'it appears we owe you a refund."
You know, like they were oblivious to what was going on.

They wanted to me to cancel my complaint BEFORE they refunded me. No WAY. Never do that. If you close the complaint, you can't ever open it again. It's closed. So, if someone goes back on their word, you have no protection.

So, I held my ground and they paid my refund and THEN I canceled the complaint with PayPal.

I had already lost trust with them and didn't trust that once I canceled my complaint that they'd refund me. Like I told the girl, if she had only communicated with me in the first place I would have never had to complain to PayPal against them.

And I am sad to say that I will never do business with them again. It's a shame, I had been a good customer for many years. And now they've lost me.
I'll find what I want and need somewhere else.