After purchasing products for several years on GotBody.com with no problems, I have experienced a problem where GotBody.com has created a deceptive "opt out" program with one of their affiliates (mywellness-hub.com). The bottom line: if you do not uncheck the opt out box (deceptively placed on one of the check out pages) then GotBody.com forwards your credit card information to a "wellness company" in Utah where they automatically enroll you in a program that costs $29.95 per month. When the company was contacted they stated I received an e-mail indicating they were making the charge each month to my credit card -- you know the drill -- no such e-mail was ever received, nor was any service provided. It was only through this complaint board that I made the connection to GotBody.com. When I called GotBody.com customer service they were understanding of the charge and situation and agreed to start the refund process. They know that your mistake in not unchecking the opt out box creates problems but the revenue is too great for them to change the process. Very poor management decision -- sorry Andrew (GotBody.com CEO) but you need to ethically build your customer base, not tear it down.