I have read so many complaints about Grand Canyon Financial department. Well, I only have good words especially for a financial counselor whose name is Holly McFarland. There was a problem with my financial aid, and she fixed it in no time. She called and kept me up to date on the process. Thanks to Holly I will be receiving a bigger check which will allow me to get a laptop computer!!!

A. McIntosh

Avoid Grand Canyon University (GCU). Mormons now run the University and it is extremely strict and limits dialogue amount students. Unconventional thinking is prohibited. Course Facilitators do not have teaching certificates. Expenses are extremely high and courses lack educated students to communicate with.
AVOID AT ALL COSTS. Dont let them sell you on them.

I spoke with an online admission counselor in early 2009 and expressed my desire to earn a Masters in Elementary Education. He told me that there were a few hours of student teaching near the end and that I would easily be able to work full time and complete the degree.

I started the program, on 100% financial aid, and completed three classes with a 4.0 GPA. When the 4th class was to begin, I looked at the requirements and it was hardly a few hours of student teaching! Starting with that 4th class, it was 150 hours to complete the degree. This time I called my academic counselor BEFORE the class began and asked about it. He told me it was no big deal, that I could just go observe a class. So, I started the class and discovered that it was hardly just "observing" a class. I had to work with the teacher. Impossible to do since I work full-time! I dropped the class the second day and was charged a 25% penalty.

I filed an appeal with GCU, asking for credit for the 3 classes I completed to be applied to a different degree and to waive the 25% drop class fee. Today, after 2 months, I received a complete denial from the Appeals Board. I am seeking legal counsel as I now am $20, 000 in debt for no reason.

Anyone seriously considering an online program with this s0-called Christian University should look elsewhere. The commissioned "sales" counselors will say anything to get you to sign up.

I was awarded financial aide that should have covered my costs of both summer session classes as well as my final class in Sept. 2009. I was sent my financial aide refund as always once my account was supposedly paid in full, then sent my military scholarship refund. I was then charged for my last class. 1100.00$ in financial aide awarded to me was sent back. My account has been sent to collections and is now soon close to affect my credit. If anyone has any advise as to how to help I would greatly appreciate it.

Crazy in Georgia

I enrolled at the Grand Canyon University in 2009, I am a school teacher and have completed 2 Masters degrees with the University of Phoenix. I signed up with the Grand Canyon Univeristy because they pitched an excellent presentation about the Doctorial program there. I have always been proud to do what I needed to do with my life to fulfill my lifelong dream of getting my Doctorate degree, I am so disappointed with the Grand Canyon Univeristy because in all my classes i never heard from anyone telling me how to keep track of my classes and determine how i was doing in my classes. I was told after i called that i was on academic probation because of a C i got in my class, i called and talked to my counselor and asked what i could do to make sure that i would be successful with the rest of my classes and was told to keep my grades up and i would be ok. I then worked really hard to succeed in the rest of my classes and thought i must be doing ok because i had not heard from anyone either by phone or e-mail. When i finished my last class in December i waited to start my new class in january but never saw the class on my website, i called my counselor and she informed me that i was suspended till the summer term starts. I never saw that coming, and this university has been very unprofessional in communicating with me. For everything i have found out, i have called there has been no communication anywhere. I am now according to my e-mail account supposed to sign a document that says i am not enrolled anymore. I have contacted the University of Phoenix to inquire about transfering to them so i can continue my journey to get my Doctorate. I will tell everyone that wants to know if the Grand Canyon University is a good school, that they are not and i would recommend that they go to a different school that cares about thier student and them succeeding. I am sending my complaint through this site because when i called i could not get any imformation on president kathy Player, where to send an e-mail or called to talk to someone with this problem.

Jolene Johnson