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I should have been billed at 415.00 online a credit hour was billed at 687.50 as a ground student and has never taken a class on ground from the beginning day 2 contacted Laricia Nelson from enrollment, Tim jones, Erica aguirre, Mwooden, am contacting the BBB and the Presdent of the University Kathy Player, and Brian Mueller CEO of grand canyon univerity. I have went in to university several times no answer on the phone no email returns or nothing.

In March 2009 less than one week into my class Angel, the portion students use to do their homework, was infected with a virus. I was the first person to discover the virus. I alerted GCU's tech dept. They kept telling me they fixed it but Norton kept saying it was unsafe. Needless to say my computer crashed and I was unable to attend classes. Now my class I was taking was Psych 101, the next class I was scheduled to take was Psych 315. You can't take the 2nd class without first passing the Psych 101. My counselors were aware of this situation, I couldn't even log into Angel on my computer, Norton would not allow it the site was considered unsafe. I did however email people to tell them and ask them what was happening. Needless to say they charged me for two classes I could not take because their school was infected with a computer virus that destroyed my computer and they had the nerve to give me an F, well two F's actually for classes I was never allowed into in the first place. I have been trying for months to get my money back and have these F's removed. Sounds like a simple thing to fix, don't you think? You reimburse my account the money you took and you remove the grades. Shouldn't be difficult. Since this happened I have been through about 5 counselors each one promising they would fix this but nobody does and if it appears that they are actually trying, bam, I get switched to someone else. I had a 4.0 grade point average. I am financing this with what little grant money I get and by student loans. I am a 47 year old grandmother. I was so excited to go back to school and they have destroyed everything. This year I was actually allowed almost $5000 for a Pell grant. I received $3500, where did the rest of my money go? Also where is the FSEOG grant money I got last year? It's nowhere to be seen. I need six surgeries and cannot get them until I can buy a laptop and I can't buy a laptop because they stole half my grant money to pay for classes I was locked out of and one I couldnt take because I had not been able to take the prerequisite course that was required before hand. All because I had a lazy academic counselor who did not do his job. The only person in that entire college who has tried to help me is Krisopher Jordan my enrollment counselor. He knows th truth and he has done all he can but the financial aid people, they are a joke. I just get passed to person to person to person each one claiming this is the first that they have heard of it. I don't know who to contact to file a formal complaint against them and it is looking as if I am going to have to sue this college to get my money back and to get those F's off my record. I can't even transfer out because they took all my money and I can't have those F's follow me around. Am I wrong here people to be upset? Am I wrong to consider suing them for what they have done? I am not a healthy person. The stress that this has put on my and on my heart has caused my doctor to tell me to quit this school because it is making me sicker. I have a severely weakened immune system do to all that is wrong with me. The arteries in both legs are plugged so bad there is not blood going to my feet. I need total knee replacement surger on both knees which I can't have till I have the arteries fixed, I need to have a heart catheritization as well for the blockage there, I need back surgery, I need neck surgery and I need carpal tunnel surgery, which is the most minor thing wrong with me. What kind of religious school who teaches about the bible and Jesus Christ would treat a sick 47 year old grandmother like this? I am ashamed to admit this but I got so upset one night over all that is going on with this school that I tried to commit suicide. I just couldn't take it anymore. They had driven me to the edge and pushed me over. I am losing my faith in God, I have definitely lost my faith in GCU and even though finishing school and getting my degree is all I ever wanted and is my greatest dream I am ready to just quit and walk away. Are all online school's this dishonest or is it just GCU who can hid behind religion? Please if anyone knows who to contact or who can help, please give me the info. I was majoring in Psychology. My plan was to get my degree in Psychology and then get a dual degree in teaching. I switched to the Education division to take advantage of the teach grant but guess what, because of the F's, I don't qualify for that. I am a straight A student who works harder than anyone I know because I haven't been in school for a long time. This school has destroyed my life, my faith, my hopes and my dreams. If anyone can help me, please let me know.<br />
You can email me at [email protected]. I really need some help here, I am begging for anyone who is listening to please help me. Also if you are considering GCU, don't trust them. Obviously from these posts I am not the only person they have totally screwed over. At least one of you got some names. They refuse to give me any names at all. I get nothing and now they won't even answer my emails. There is nothing Christian about this place other than all the Bible classes they make you take. Perhaps they should read a few themselves.

I wanted to further my education online and was told about Grand Canyon University or is known as GCU. I was told about this college and how good a Christian college it is.

I have been attending since 10/28/07, and purchasing my books with what they call a lopes card. 1. I was told my lopes account rolls over each semester in which I can buy more books from the bookstore. I only bought the book(s) I needed each semester. When I went online to purchase my next book they said I owed them more money for the book because my lopes account was depleted. A light should have gone off then.

2. Three times a year I receive a reimbursement check because I applied for federal grants and signed a promissory note to subsidize my tuition, which with all three of those combined they use my loan money-cost of tuition= credit and a reimbursement check. I was suppose to get my check this month which is March. The financial counselor never returned my calls. I did email her and somebody emailed me back stating I will not receive a reimbursement check because they applied it to the summer balance. The summer is when their new year starts and it hasn't started when all this occurred.

A friend of mine that goes to that college also was on the phone with her admission counselor and she emailed me that he told her the financial counselor weren't there all day which was 03/26/09.

I called the financial institution who I had the promissory note through and explained exactly what happened and told her if I don't finish my degree then I can't pay my promissory note. She assured me she would call and find out what happend. She knew the financial counselor's last name. Hmmm. The so called instructors are not called instructors, they are called facilitators, which there is a difference. When you need help in the tech support, everything is automated and they direct you to their website to try and troubleshoot your problem.

Now I would like to fly out there to see if there is a real college that exists even though they have a physical address.

If your wanting to return to college anybody can get federal money or loans to attend college. I recommend to everybody to college in your home down our your state college.

I have read previous post. The college stating you will be turned over to a collection agency is ridiculous if you have already allotted them money for your tuitition. In my personal opinion. They owe the money back to the federal government and to the financial institution if you took out a promissory note like I did.