We purchased a light apricot toy poodle puppy. In her false ads in www.puppyfind.com and in her website www.grandriverpoodles.com she is selling her puppy for $1,300.00 without AKC papers. We paid her $1,500.00 because we were promised to have the puppy with her AKC limited papers. We paid $200.00 for the AKC papers. She claims to be a top breeder, who has won multiple shows, and is in very high standing with AKC. After paying $1,500.00 plus $375.00 for shipping, plus all PayPal charges, I paid close to $2,000.00. Her website states when you receive your puppy you will receive a complete vet exam, health certificate, airline approved crate, a soft bed with food and water. The ad in www.puppyfind.com states I will also receive a copy of her pedigree.
After I paid her completely, and complied with all of her requests, and paid the $375.00 for shipping, it is my understanding that the shipper is responsible in obtaining the airline that will transport the puppy from point A to B. In fact, I am the one that had to find all the information on the two different air carriers, because she was to busy to do this herself. Remember, I already paid her the fees, she was the one responsible for doing all of this.
When I received the puppy, the crate was used, the feeding bowls were bent, and the so called soft called bed was a used kitchen rag with holes in it.( I have pictures to prove it). There was no food or water in any of her bowls. When I took the puppy out of the cage she was not given a bath or groomed and had dried feces stuck by her anal area. The only paper work I received was the health certificate allowing her to travel. I never received copy of the vet exam, the soft bed, her AKC papers and her pedigree papers I was promised.
When I contacted Mrs. Katona inquiring about the papers for the puppy including AKC papers, shot and vet records, she said there are not vet records. I asked her how am I supposed to know what shots she had because she is supposed to be current, she said she is the vet. But in her ads and website says that her puppies are thoroughly checked by a local vet. Besides that she told me that in order for me to get her AKC papers I have to pay her a fee of $500.00. So I asked her if the puppy is $1,300.00 without AKC papers, and $1,500.00 with limited AKC papers, which I paid, now I have no papers, and I asked her what was the extra $200.00 I paid you for, she could never respond to me. So now I paid for a mutt. So I have a puppy with no pedigree, no AKC papers, no shot records, nothing. Up to now I want to know what I paid $1,500.00 for.
When I told her I want all of my money back, because I felt and still feel defrauded and what I was promised I never got, her response to me was this: She will out of all the money, she will deduct $300.00 for a non-refundable fee plus she will not be refunding the PayPal charges, and all of the sudden after she gets the dog back she needs to take the dog to a local vet for a checkup, after she told me she was the vet, and she said that the vet bill will be deducted from my money. So in return the only money I will get back, from the almost $2,000.00 I paid, might be $300.00-400.00. I even gave her a chance and called her back, I told her I would let everything go if she sends me the shot records and AKC papers, and her response was “there are no papers for you”.
I have all my paperwork my PayPal receipts, copies of the www.puppyfind.com ads, and the copy of the website advertisement for the puppy she sold us.
BUYER BEWARE OF THE PRACTICES OF THIS BREEDER. SHE WILL SCAM YOU OUT OF YOUR MONEY.
Well, we came to a resolution, she was going to send me the AKC limited papers in my hand and I would update the websites stating that Mrs. Katona made good on her promise on satisfying us, the customer, for her mistakes. Even the other night before we made an agreement she wanted us to take out all of our comments we put on the forums because she said it was hurting her business. Again another scam by her. NOW she wants us to remove all of the posts and she will let the BBB hold the AKC limited papers and then release them to us once the post have been taking down. It looks like a lot of people out there are watching our back and their backs so they don't get SCAM from a breeder that she is. She said to my husband today she would really like those post down because her sales have gone DOWN THE DRAIN and people are questioning her reputation as a dog breeder.
Please people if you want to buy a poodle, my advise would be to look somewhere else. Grand River poodles have beautiful poodles but their owner Roberta Katona is a deceiving woman. Please have her write a contract of sale before you send her any monies. She will try not to give you a contract, when you are paying the shipping fees for the dog like we did, the airline fee was $238.00 but she will charge you $375.00
In her ads she promises to give you a puppy bed, pedigree papers, and vet records. Make sure she puts that in her contract, like us, she put that in her puppy find ad and when we got our puppy from her, we never got the pedigree, vet records, limited papers, and a puppy bed.
"Most of all" make sure when you do intend to buy a puppy from her make sure you get your AKC limited registration papers.. Because again, we paid $1,500.00 for a puppy that was supposed to come with papers and extras and did not... That when she starts asking for $500.00 for papers. For us when she did this to us our hearts felt to the floor, we have four small children ages 8- 5 months old. You would think after paying $1,500.00 for a puppy plus $375.00 per shipping you would get something else than just a puppy in the cage.
Please beware of this first class scam artist who is called Roberta Katona of Grand River Poodles in Perry OH. AKA "the professional poodle breeder of merit who has won unlimited shows and is a down to earth honest person."
If you want me to email all the proof I have, emails, copies of ads, copies of website, don't hesitate to let me know and I will gladly do so.