I paid shipping charges for a kit they were supposed to send. I never received it. I was supposed to get a welcome email within 48 hours and that was never received. When I called the first time to let them know about the email I was given a password to access the website. When I go to the website I am never able to leave the opening page. The password does nothing. It just comes back to the same page.

Now when I try to call customer service I cannot get through. There is just silence and after about 5 seconds it just hangs up. On my confirmation page they say they are going to charge my card $49.95 for membership. I have to contact my credit card company to tell them not to accept the charge.