I ordered the grant instructor cd on 5/27, thinking if all i have to pay is $2.95 for S&H, it can't be that bad. Well, apparently you have 7 days to cancel the 'membership', however, according to them, they 're supposed to send a confirmation email on who to contact to cancel and i never received anything from them, didn't have a phone # to call. They took $49.50 out twice of my account before the 7 days. I called my bank and reported this as fraud. I still have not received the product in the mail. They surprisingly refunded one of the charges for $49.50, i did the downloaded version but it didn't work. I have filed a complaint with the NV BBB and am asking for a full refund, plus asking that they refund the overdraft fess they caused. This is a scam. I normally don't do these kinds of things, but i figured for $4.90, how much damage can be done? I did some research and found a phone # for Eastbizcom. They are the registered agent for them here in NV. They never returned my calls, go figure. Please don't fall for this, this is a total scam and i want their name to be smeared over town about this.

I had the same thing, I paid the S&H $2.95 on 5/27 and still have not received the product. They charged my account before the 7 days, never received an email from them confirming my order and giving me customer service info as they said they would. They charged me twice, one for the downloaded version, which didn't work, and for the mail ordered cd, which i still haven't received. They surprisingly refunded me one charge of $49.50, but I had to contact my bank to inform these charges were not authorized and they are fraud, and they are temporarily giving me credit back, plus any overdraft fees. I found the registered agent for this company as Eastbizcom, Michael Nielsen listed as of the the owners, 3155 east patrick lane #1 las vegas, nv 89120. I've filed a complaint with the NV BBB who shows this as not a valid business.