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October 7, 2008
Unauthorized charges
I was looking into wanting to get a grant so that I could pay off a very large medical bill and credit card bill. I saw the Grant Research Guide web site and called their number. I spoke with Raquel. She assured me that when applying for these grants that the only thing I would have to pay would be just the shipping and handling charge of $2.95. I gave them my credit card info. This was on the first of Oct. I have yet to receive the materials. Today, I checked my bank records online. There is a charge of $49.50 on my statement from Grant Research Guide. I immediately called the number shown on the description on that amount. I spoke with Ray. He said that membership in the Grant Resource Center will be canceled. He also suggested that I would email Grant Research Guide. The following email was sent:
‘When I spoke to Raquel in customer service, I was led to believe that by paying for the shipping and handling of $2.95, I would get materials to apply for grants. I was told that to apply for the grants, it would be free and I would not have to pay it back. I was not told that in seven days after I have spoke to Raquel, I would be charged $49.50 for it. I have not received the materials yet!! Please cancel my order and reimburse $52.45 back into my credit card. I am NOT interested in receiving grants materials from your company. If I ever get the materials, I will send it back!!!.’
Please be aware that Grant Research Guide is a scam. They get your money first, then maybe or maybe not they will send you the materials. I hope I get my money back. It has caused my bank account to accrue NSF charges.
Please help me on this situation. Is there anything else I could do?
Ms. A. Holbert
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October 3, 2008
Scammed unauthorized charges for $49.50
I saw this website for grant money for school to order a CD with useful information I was charged $2.95. I checked my bank I saw unauthorized charges pending for $49.50 I called the company to cancel. TOO late. There is no information available and I am out $49.50 I am going to school full time for nursing. I didn't realize this would be a scam. No money to help with my education.
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October 2, 2008
charges on credit card after I cancelled
I called an d cancelled and they charged my credit card in Aug and again in Sept after I called. I can not get an email to go through the website I was given. I want a refund for these charges
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September 30, 2008
FRAUD!!!
bought package on 9/22/08... never recieved the e-mail as promised, and a week later chg on my credit card, was suppose to be 7 business days later not 4 dayslater... this is a scam and now they have chged my credit card.. i was foolish, but they are wrong to pray on people as myself.. disabled..
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September 29, 2008
Refused to cancel Grant Kit
Today 9-20-08. Grant Research phoned to let me know
I could get a grant from the government for free. Stated I
could use this for whatever reason I needed it for. stated would
only have to pay for the S&H of the kit which would be only
$2.95. It was not until I gave her my visa card # for S&H
then she informed me I would be billed monthly for the
service that would be placed on my email/computer. I told
her many times to cancel the kit and she was to rude she was
talking over me and not listening at all. She continued to
talk loudly over me with a confirmation # 1000464192 and
hung up. Jessica Lopez called back and said she was the manager
and I told her to cancel the kit and she said it was too late that
I would have to go on the site and cancel it myself. However
I do not see anything on the site to cancel Please advise
Thanks Diona Flora 136 Bridgewater Circle Brunswick, Ga.
31525
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September 25, 2008
unauthorized $49.50 from my account
On July 4, 2008 I accidently hit the submit button while reading the web page of Grant Research Guide. I immediately sent a return e-mail to the confirmation e-mail I recieved to cancell the subscription, and not charge my account $49.50. I even explained exactly what I did in this e-mail. I thought everything was all set until $49.50 was taken from my account. I called 1-800-235-1364 which was on my statement. On August 22, 2008 I spoke with Alice Cullen who informed me that I'd have to fax a copy of my e-mail to the Billing Dept. She also informed me that I wouldn't be able to speak personally to someone in billing, that everything had to be done by fax. So far I have sent two faxed copies of my e-mail asking for my account to be reimbursed the $49.50 to the Billing Dept. I have yet to see that money in my account. My next step is to file a complaint with the Attorney General.
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September 17, 2008
Could not get the service or communication
I ordered a Grant Research Kit to help me to apply for a grant. I was told it was $1.95. I was told that after 10 days, if I was interested in applying I would be charged $49.50. I also was told after that I could cancel by calling the 1-888-276-8105 number before the 10 days and I would not be charged. Three days later I received the CD. the next day I was charged $49.50. I have tried to make contact and no response. Today I looked on my bank statement and I have been charged again. How can I stopped this. and what do I do.I can't afford this and to not be able to get to the website is even worst.
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September 4, 2008
Unable to access
On May 24, 2008 I ordered a grant resource cd online through this company. They sent an order number (351165) my e-mail addy( [email protected]) and used my zip code as the password. When I try to get online with them the password doesn't work. They sent no way to get in contact with them so it is useless to me.
How do I get in touch with these people? |
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September 3, 2008
Charged $49.50 AFTER I attempted to cancel
I attempted to cancel with- in the 7 day period but could not get through,
When I was charged $49.50 on Sept 2 I called and was told "it's your own fault for not reading the requirments.
This is a dishonest company that preys on us and should be banned from the enternet.
Robert Etheridge
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August 28, 2008
Unauthorized charges
They have been charging my account by $49.50 without authorization or warning. They offer no way of stopping it and can not be contacted. What a bunch of a**holes!!! Get a real job like the rest of us. I have lost all faith in the internet.
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