Ordered this service that cost almost $400.00. Did most of the work ourselves. We agree that when you call the Customer Service Department you are always put on hold, most of the time in excess of 20 minutes. When you finally get somebody they have an urgency to get you off the phone. After 6 months of trying to figure out the program for a grant we need desperately, we finally sent 5 grants and have had 2 denials and three no responses. When we called to ask when we might be hearing from the other submissions, we were again asked to do the work again ourselves and make the calls.

We asked ourselves what service do they actually provide: a packed with a DVD where you have to look up everything yourself. It is a lot of complicated and misguided information. They also sent us a template to write our business plan with no instruction on how to write the plan. When we sent e-mails and tried to call to find out if it was alright, we did not get a response. We took the initiative to figure it out ourselves as best we could. After many hours of going over some of the information sent, we are submitting 7 more packets, in hopes of receiving some funds instead of denials. We were given very little information on and submission of our packets.

Can anyone out there give us honest information on how to receive grants without spending more money? We are trying to receive funding not spend more money to help our business continue to run so that we can provide the needed services of our business to the community. Everybody advertises that it's easy to get a grant but we have found that not true so far.

HELP, need re-direction in obtaining grants or funding.

I returned an unopened grant package within the trial period of thirty days.I havent received a refund yet.When I call, I get put on hold until I finally hang up.Scam... Scam...Scam...I dont know how these people sleep at night.