Grapevine Nissan

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Category: Automotive

Contact Information
Grapevine, Texas, United States

Phone number: 8176013600
mytexasnissan.com

Grapevine Nissan Reviews

Eznmyz October 30, 2010
Fraud
I recently leased a 2011 Nissan from Grapevine Nissan. To make this short, I visited the showroom on September 4, 2010. I was given a price based on my good credit with Nissan Financial, "tier 2". I told them I would need to think about it, and I would return the next day. I did not return until Labor Day. After approximately 5 hours of the dog and pony show trying to get to the "bottom line", I was told that I should have bought the car when I first came in, because my credit tier was no longer a tier 2, but had gone to a tier 4. Yes, I had the right to leave, but they convinced me, that it would only continue to go up.

I leased the car, and the next day one of the salesmen came to my place of employment telling me they needed to change something on the contract and it was just minor. I signed.

After several attempts to speak with someone at Nissan financial to discuss why my credit score went down overnight, no one would speak with me. I could only get through to a outsource in India. I called again, only when it had the option of press two "if you are a dealership", I went with that option. I was immediately connected with a very nice local English speaking person. They simply asked for my social security number and promptly gave me my "Tier 2" credit score. I of course had to say I was a dealership. After the woman gave me the credit score, I explained my situation. I asked her if she would testify to my score. She said, "Yes", and gave me her name and number. I was also told I would have 30 days to make a new lease/purchase.

Today, when this was reported to the Grapevine Dealership, Mr. Johnny Cantrell couldn't have been any ruder. I was appalled. The entire conversation was reordered. The man was so crazed I thought he was under the influence. Would he have treated me the same way if I had a man with me?

Yes, I could have walked away and should have. If any woman is reading this, I strongly encourage you to run. Also, you need to read the Better Business Bureau Report outlining their current rating. I should have done that first.

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