Grease Monkey
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Category: Automotive
Contact Information
Port Charlotte, Florida, United States
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Grease Monkey Reviews
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dabidaqua
July 16, 2011
Deceptive Services
My wife took the car to Grease Monkey for an oil change mainly because of the attractive list of check-up services on the advertisement - Including checking tires, fluids, battery, vacuuming, etc. When she got back I noticed that the interior of the car was as dirty as before, no vacuuming. The report said it was done. I got curious and started checking anything on the list that I could. The report said the tires had been checked and were at 32 psi - when I put a gauge on them they showed 44 psi, just where I had maintained them (the tires had never been checked). The report also said that the battery had been looked at and not serviced because it was a maintenance free one. Not so either - it is a standard battery with caps (obviously not checked either). The one thing I could tell they did was put some fresh oil in the car, although it was not as clear as I thought completely new oil should be. I'm just hoping they at least changed the filter - which is so far under the car that I can't check. We spent the extra money to get the car checked out a little and it didn't work out thank you.
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Frank
February 9, 2009
DAMAGE TO VEHICLE and driveway stains
Last Sept 2008, I brought my brand new Silverado to Grease Monkey for a complete Oil & Filter Change. I bought the most expensive filter and oil in the market - Mobil 1. Last Dec, my son noticed oil spots under my truck. Being a brand new vehicle, I took it to the dealer Bender Chevrolet to have it looked at. To make a long story short, I had to bring it again to the dealer just today to check again on the oil leak. According to the Service Manager- Richard of Bender Chevrolet in Clovis; his expert technicians found out that the Oil Filter needed ONE and a Half turn to tighten; and also found the Oil pan lugnut to be loose. This inconvenience caused me about $50 bucks. I contacted Eric - manager of Grease Monkey and he declined to renumerate me nor take responsibility for the mistake that his company did. I PROMISED him that I will be a walking, talking NEGATIVE ADVERTISEMENT for Grease Monkey; not only did he lose me as a cusotmer - with 4 vehicles. I will also make sure that everybody I know will hear about this. My phone number is Cell 850-797-5110 if anybody wants to verify this very bad and potentially expensive bad experience from Grease Monkey.
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wthomas194113
January 15, 2009
Extreme rude behavior/Deceptive
While waiting during the oil change, the tech that was working on the car stormed in and screamed something and then abrutly left. So i contuned to read my magizine. Five seconds later the door is violently opened and again the tech screams. I take the "hint" and say are you talking to me. He storms over to me and calmly asks if i would be interested in another air filter. I calmly tell him no. He turns, walks to the door and tells me looking away from me "answer me next time i call you ya "jack ass" ". Now mind you there is only me and another person there. No other customers. Then when i go to pay for it the cashier trys to charge me for the air filter? So after 5 min of argue i get her to change the bill. Oh yea by the way this cashier was a witness to the whole situation and still chose to try to rip me off...
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