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goodythreeshoes
January 27, 2010
Missing cashback, no assistance
I had no issues at first but recently I have not received cashback which has been owing to me for about 4 months. I have exceeded the necessary threshold but cannot get a response from a human being about the issue - all I get are automated responses. As well as this, I don't always get credited on my account for depositing and wagering with bingo/casino sites, and there appears to be no adequate procedure for chasing these payments - just waiting 90 days and then being told Greasy Palm cannot pay because they have not received the cash from the site at hand. Nevertheless, many of these sites continue to be promoted on the Greasy Palm site and I imagine they continue to rip people off.
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Nona
June 28, 2009
Beware
Somehow I managed to end up with an account with Greasy Palm (www.greasypalm.co.uk) and I get a lot of mailings from them.
Fortunately, they go to a webmail account that I use as a sacrificial lamb.
I just clicked the unsubscribe link, which contains the username and password, and it said they were invalid. I requested my username and password by email and it sent me the exact same ones, which of course, failed.
They also fail to log me in to their website.
It says if you have any problems, contact support, so I clicked the link for support. The FAQ said nothing about unsubscribing or login problems, so it suggested submitting a ticket.
I clicked the Submit a Ticket link and it said "You must be logged in to submit a ticket".
I re-read the Ts & Cs and it says that if your account is dormant for over 12 months, it will be closed. I'd say mine was definitely well over that limit, which is probably why the login doesn't work. However, they keep sending mails to my email address.
I guess, technically it is spam, so they're in a very dodgy position.
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