Rob MacPherson is a con artist! Do not give him any money up front! He has been arrested in Walton and Fayette counties. He has just had two more warrants issued in Cobb County. Please look at his BBB rating if these companies approach you for "hail damage".( Great American Roofs currently have an F rating). Please DO NOT give him money up front!! He is now facing eight felony counts in three counties.

Rob MacPherson, you are a liar and I am being really nice to call you only that! There is nothing professional about you or your company… all of you are a bunch of crooks and scam artists. I have no doubt that the people who work for you are loyal and hardworking in your eyes because they are getting their cuts (profits) from scamming others from you. So, there is nothing false about the reports that are stacked against you as we all have similar stories though we are miles a part.

Rob, you ask for a deposit before ever beginning the work for one reason and one reason only: to tie people's hands behind their back so they have no other choice but to wait on you (for months) to complete the job after you scrape up money to pay off the vendors and workers you already owe. It is true that you want the homeowner to cancel the contract because then you can justify keeping the deposit. Either way, you win. I usually don't like to pass judgment on anyone, but Rob MacPherson...there is a place for people like you who lie, cheat, steal, hurt, and defraud money from innocent people who simply want their house completed...and that is HELL!

So, you can change your company name from Great American Roofs to U.S. Homecrafters or use them interchangeably as you do now. Whether you decide to change your own name or use the alias of T. Sloan like William Sloan does to hide the fact that he is a registered sex offender who was convicted of Sexual Exploitation of a Child in September of 1996 (http://www.city-data.com/so/so-Marietta-Georgia.html). God knows your heart, your mind, and your motives…And I can tell you- He is not pleased.

Regardless of the fact (which you mentioned) of the money coming from the insurance company, I pay a hefty cost every year to renew my homeowners insurance as I’m sure many homeowners do. So, in other words, it is our hard earned money that you have taken and continue to take from unsuspecting victims. Then, when you finally decide to do the job, it is poor craftsmanship because you hire cheap labor as you don't even come out to oversee the job until after it is completed and you want a check. You don't even take the time to climb your big behind on top of the roof to do your own inspection as many contractors do to make sure customers are satisfied and that there are no potential problems down the road. Then, you have the nerve to become offended when a homeowner requests an inspection before final payment is rendered. Hell, I did too after I found out that a homeowner in The Estates in Tyrone, Georgia home sustained quite a bit of water damage after a new roof had been installed by your company and recently I have learned of others. You are pathetic and I hope that everyone who reads this email will have the courage to take some sort of legal action against you.

Great American Roofs came to my home and promised to repair my roof two months ago. I spoke with their salesman and provided him with all of my information, which included a work order and a contract. The first red flag went up when no one from the company followed up behind the sales person. While the sales person was very nice and helpful I'm sure he was limited. Non-the-less I phoned him when I needed information because I could never seem to reach anyone else from the company and they never returned my messages. That should have been my second red flag. Believing I was going to get my roof repaired I paid this company nearly $2, 447.46, for a down payment.

After numerous weeks had passed I began speaking with my neighbors. I learned that some of them also hired this company. Just like me they had never heard from the company after working with the sales person. Luckily one of the neighbors was acquainted with the sales person. I learned that he was no longer with the company. Then I panicked I immediately phoned the sales person after speaking with him it was clear that all of my money and documents were still with the Great American Roofs.

Then I began frantically calling the company again and just like from the start I could not get a return call. I left several messages, sent a letter, and finally contacted my insurance company and the Better Business Bureau. After all that I finally got a call from a man stating he was a project manager. He claimed he lost my paperwork yet it was turned in with the check which had been cashed weeks prior.

It was clear to me that this company was very disorganized and could care less about me or the roof. After all they already had the money. Then without missing a beat, this person (project manager) asked me how much my check was for. Really? He had no clue. This is the person in charge of the people who wanted build my roof? I wanted no part of them.